Quality Assurance Team Lead

il y a 3 jours

Compans, Île-de-France Cainiao Group Temps plein

About Cainiao Group, a leading e-commerce logistics company.

We are dedicated to providing fast and reliable delivery services globally. With our innovative solutions and commitment to excellence, we have established ourselves as the global leader in the e-commerce logistics industry.

Our business covers international express delivery, global supply chain, and overseas local services. We strive to make cross-border trade accessible to small and medium-sized enterprises through our cutting-edge products and solutions.

Key Responsibilities:

As Quality Assurance Team Lead for Logistics Operations, your primary role is to oversee and manage all aspects of quality assurance within the warehouse operations.

This includes identifying and resolving package anomalies, monitoring packages with missing exit records, and ensuring efficient relabeling operations.

You will be responsible for training new operators on core processes, including injection, route mode sorting, and parcel mode sorting.

Duties:

  1. Manage Unplanned and Exception Packages:
  • Handle unplanned and exception packages to ensure their final operations are completed (e.g., return to China, label reprinting).
  • Identify, prioritize, and resolve package anomalies at the start of each shift.
  • Rigorously track exception packages and coordinate their resolution with operators.
Relabeling (Rerouting) Operations:
  • Oversee relabeling operations when necessary.
  • Ensure labels comply with established standards.
Monitoring Packages with Missing Exit Records:
  • Minimize "lost" packages in the warehouse.
  • Propose process improvements to identify packages with no physical status (e.g., returned to China, damaged, relabeled).
Training and Supporting Team Members:
  • Undergo training to effectively guide others on basic sorting and injection processes.
  • Schedule and conduct onboarding sessions for new hires on sorting and injection processes as needed.
Team Management:
  • Supervise, train, and support the 3 operators under your responsibility.
  • Organize daily tasks and ensure efficient workload distribution.
Reporting:
  • Provide daily reports to the OPS Manager of the AM/PM shift, detailing actions taken and anomalies encountered.

Job Requirements:

To be successful in this role, you should possess:

  • A solid understanding of logistics processes.
  • The ability to independently analyze and solve problems.
  • Proficiency with warehouse management tools and package tracking software.
  • Natural leadership to guide and motivate a team.
  • The ability to work under pressure and prioritize effectively.
  • Strong communication skills for relaying information to the OPS Manager.

Salary: $60,000 - $80,000 per annum, depending on experience.

Benefits: Competitive salary, excellent career growth opportunities, and a dynamic work environment.

  • Technical Support Team Lead

    il y a 3 semaines

    Compans, Île-de-France Evernex Temps plein

    About the RoleWe are seeking an experienced Technical Support Team Lead to join our Evernex team. This is a challenging and rewarding role that requires strong leadership, technical, and communication skills.Estimated Salary: $60,000 - $80,000 per year, depending on experience.Job DescriptionThe successful candidate will be responsible for leading our...

  • Logistics Operations Manager

    il y a 4 jours

    Compans, Île-de-France Cainiao Group Temps plein

    Job Title: Logistics Operations ManagerAbout Cainiao GroupCainiao Group is a leading e-commerce logistics company that operates in over 200 countries and regions. Founded in 2013, it was incubated in Alibaba's largest global e-commerce ecosystem and has since become the global leader in the industry.We provide international express delivery, global supply...

  • Quality Specialist

    il y a 6 jours

    Compans, FR Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery...

  • Quality Specialist

    il y a 4 jours

    Compans, France Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5...

  • Quality Specialist

    il y a 2 jours

    Compans, France Cainiao Group Temps plein

    About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day...

  • Quality Specialist

    il y a 5 jours

    Compans, France Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery...

  • Quality Specialist

    il y a 4 jours

    Compans, 77290, France Cainiao Group Temps plein

    About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day...

  • Quality Specialist

    il y a 4 jours

    Compans, 77290, France Cainiao Group Temps plein

    About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day...

  • Labor Relations Specialist

    Il y a 2 mois

    Compans, FR Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery...

  • Labor Relations Specialist

    Il y a 2 mois

    Compans, France Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery...

  • Labor Relations Specialist

    il y a 4 jours

    Compans, France Cainiao Group Temps plein

    About Cainiao GroupCainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry.Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day delivery with 5...

  • Manutentionnaire (F/H)

    il y a 3 jours

    Compans, France Synergie Temps plein

    **A propos de notre client**: Le monde de la logistique t’attire ? Viens rejoindre l’une des équipes de notre client ETAM, l’un des leaders du prêt-à-porter. Tu as d’ores et déjà de l’expérience dans le domaine de la logistique ou alors tu souhaites en acquérir ? Notre client peut t’offrir de nombreuses opportunités d’évolution. Pour...

  • Préparateur de Commandes

    il y a 3 jours

    Compans, France Synergie Temps plein

    **A propos de notre client**: Le monde de la logistique t’attire ? Viens rejoindre l’une des équipes de notre client ETAM, l’un des leaders du prêt-à-porter. Tu as d’ores et déjà de l’expérience dans le domaine de la logistique ou alors tu souhaites en acquérir ? Notre client peut t’offrir de nombreuses opportunités d’évolution. Pour...

  • Femme de Ménage

    Il y a 7 mois

    Compans, France All4home Temps plein

    **All4home** compte parmi les leaders des services à domicile en France et fait intervenir plus de 4 500 collaborateurs dans ses 160 agences de proximité pour satisfaire au quotidien ses 25 000 clients. **Spécialiste** du ménage-repassage, de la garde d'enfants et de l'aide aux seniors, **All4home** vous permet d'exercer un métier utile qui facilite le...

  • Femme de Ménage

    il y a 10 heures

    Compans, France All4home Temps plein

    **All4home** compte parmi les leaders des services à domicile en France et fait intervenir plus de 4 500 collaborateurs dans ses 160 agences de proximité pour satisfaire au quotidien ses 25 000 clients. **Spécialiste** du ménage-repassage, de la garde d'enfants et de l'aide aux seniors, **All4home** vous permet d'exercer un métier utile qui facilite le...

  • Labor Relations Specialist

    il y a 4 jours

    Compans, 77290, France Cainiao Group Temps plein

    About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international express delivery, global supply chain, and overseas local services. Through its disruptive solutions and products such as "10-day...