Senior Client Experience Manager
il y a 1 jour
At LVMH, we are seeking a seasoned Senior Client Activation Manager to join our team. As a key member of our luxury client experience team, you will play a pivotal role in elevating our Maisons to unprecedented levels of client experience and engagement.
Key Responsibilities:- Develop and execute comprehensive CRM strategies focused on loyalty and high-value client retention.
- Act as a primary consultant for individual Maisons, advising on best practices for client activation and CRM program implementation.
- Design targeted activation campaigns that foster emotional connections between clients and the brand.
- Leverage data analytics to refine strategies, ensuring they create meaningful experiences while driving business objectives.
- Facilitate knowledge sharing between Maisons, promoting a cohesive approach to CRM that leverages shared insights and successes.
- Continuously assess program efficacy using KPIs tailored to luxury metrics, iterating strategies for optimal engagement.
- Master's degree in Business, Marketing, or related fields, or equivalent professional experience.
- Proven track record (7+ years) in developing high-level strategy within the luxury sector focused specifically on loyalty-driven CRM programs.
- Demonstrated ability in developing loyalty-driven CRM strategies that translate into increased customer lifetime value and brand loyalty.
- Expertise in personalizing client experiences at scale while maintaining an exceptional standard of service synonymous with luxury brands.
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Senior Client Experience Manager
il y a 1 jour
Paris, Île-de-France Lvmh Temps pleinJob Title: Senior Client Activation ManagerAs a Senior Client Activation Manager at LVMH, you will play a pivotal role in elevating our Maisons to unprecedented levels of client experience and engagement.Key Responsibilities:Develop and execute comprehensive CRM strategies focused on loyalty and high-value client retention.Act as a primary consultant for...
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Senior Client Experience Manager
il y a 1 jour
Paris, Île-de-France Lvmh Temps pleinSenior Client Activation ManagerAs a seasoned professional in the luxury sector, you will play a pivotal role in elevating our Maisons to unprecedented levels of client experience and engagement.With a proven track record of developing high-level strategy within the luxury sector, you are expected to help our Maisons enhance client engagement, retention, and...
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Senior Client Experience Manager
il y a 1 jour
Paris, Île-de-France Lvmh Temps pleinSenior Client Activation ManagerAs a seasoned professional in the luxury sector, you will play a pivotal role in elevating our Maisons to unprecedented levels of client experience and engagement.With a proven track record of developing high-level strategy within the luxury sector, you are expected to help our Maisons enhance client engagement, retention, and...
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