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Customer Service Officer
Il y a 2 mois
As a Customer Service Officer at PVH, you will play a vital role in maintaining and optimizing customer relations. You will be the interface between customers, sales, and Amsterdam support services, ensuring seamless communication and resolving any issues that may arise.
Key Responsibilities- Manage and maintain customer relationships through effective communication and issue resolution.
- Collaborate with sales teams to ensure customer needs are met and exceeded.
- Work closely with Amsterdam support services to resolve delivery issues and optimize supply chain management.
- Proactively identify and address potential issues to prevent delays and ensure timely delivery.
- Develop and maintain strong relationships with customers, sales teams, and internal stakeholders.
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. You should have a strong understanding of the fashion industry and be able to work effectively in a multicultural environment.
Key qualifications include:
- At least 2-3 years of experience in a similar role in the fashion industry.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a multicultural environment.
- Strong understanding of the fashion industry and its trends.
- Proficiency in Microsoft Office and Excel.
PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to fostering a culture of innovation, creativity, and excellence, and we offer a range of benefits and opportunities for professional growth and development.
Join our team and be part of a dynamic and forward-thinking organization that is shaping the future of fashion.
