Customer Service Manager

il y a 2 semaines


Paris, Île-de-France PVH Corp. Temps plein
Customer Service Manager

As a Customer Service Manager at PVH Corp., you will be responsible for overseeing all sales contract management operations in France and Belgium. This role involves supervising the registration of orders, delivery to customers, and liaison with the European head office in Amsterdam.

Key Responsibilities:
  • Supervise sales contract management operations in France and Belgium
  • Work closely with the Iberia Customer Service team to share best practices and improve processes
  • Interact with Customer Service departments of other European Hubs
  • Organize deliveries in liaison with head office logistics departments
  • Support the sales team
Requirements:
  • At least 8-10 years of experience in sales administration/supply chain/customer service in the fashion/retail sector
  • Excellent command of Office pack, especially Excel, and SAP
  • Daily use of French and English, both spoken and written

We offer a culture of development, with training and learning opportunities through our PVH University. If you have a passion for sales administration and customer service, and are looking for a challenging role in a multicultural environment, we encourage you to apply.


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