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Computer Technician

Il y a 2 mois


Paris, Île-de-France UNIVERSITY OF THE VIRGIN ISLANDS Temps plein
Job Summary

We are seeking a highly skilled Computer Technician to join our team at the University of the Virgin Islands. As a Computer Technician, you will be responsible for providing technical support and maintenance for our computer labs, videoconference rooms, and smart classrooms.

Key Responsibilities
  1. Support and maintain computer labs, videoconference rooms, and smart classrooms.
  2. Connect videoconference rooms as needed for classes and meetings.
  3. Maintain operability of computer labs by assisting with imaging and ensuring availability of supplies.
  4. Set up audiovisual equipment in classrooms.
  5. Answer call center phones and log trouble tickets in Zendesk.
  6. Install and maintain computer-related equipment for check-out.
  7. Respond to customer service needs of the learning environments group.
  8. Respond to hardware and software-related issues in smart- and VC rooms.
  9. Survey learning environments daily for potential problems and anticipate solutions.
Requirements

Must be eligible for Financial Aid Work Study.

Supplemental Questions
  • Did you complete a Federal Application for Federal Student Aid (FAFSA) for this academic year?
    • Yes
    • No
  • Were you awarded Financial Aid Work Study for this academic year?
    • Yes
    • No
  • If yes, when was your (FAFSA) application filed?