Customer Service Representative

il y a 6 jours


Thionville, Grand Est, France BestDrive Temps plein
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and ensuring a smooth and efficient experience.

Key Responsibilities
  • Client Welcome and Support
    • Welcoming clients to our agency (in-person and over the phone)
    • Organizing appointments between the workshop and clients
    • Providing a first level of sales support by offering and advising clients
    • Participating in the restocking of presentation products and maintaining the reception area
  • Administration of Sales
    • Drafting quotes, repair orders, and invoices
    • Updating sales tracking tools
    • Following up on client payments
    • Archiving financial documents
  • Cash Handling
    • Ensuring accurate cash handling
Requirements
  • Education and Experience
    • Bachelor's degree or equivalent professional experience
  • Skills and Qualities
    • Excellent communication and interpersonal skills
    • Proficiency in computer software, including at least one ERP system and Microsoft Office
What We Offer
  • Benefits
    • Access to our company's health insurance
    • A dynamic Social and Economic Committee
  • Professional Development
    • Opportunities for training and skill development
  • Career Advancement
    • Potential for career growth within the company
About Us

BestDrive is a leading provider of tire and automotive services. With a strong presence in the market, we offer a wide range of services to our clients. If you are a motivated and passionate individual looking to join a dynamic team, we encourage you to apply.



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