Customer Service Representative
il y a 6 jours
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients and ensuring a smooth and efficient experience.
Key Responsibilities- Client Welcome and Support
- Welcoming clients to our agency (in-person and over the phone)
- Organizing appointments between the workshop and clients
- Providing a first level of sales support by offering and advising clients
- Participating in the restocking of presentation products and maintaining the reception area
- Administration of Sales
- Drafting quotes, repair orders, and invoices
- Updating sales tracking tools
- Following up on client payments
- Archiving financial documents
- Cash Handling
- Ensuring accurate cash handling
- Education and Experience
- Bachelor's degree or equivalent professional experience
- Skills and Qualities
- Excellent communication and interpersonal skills
- Proficiency in computer software, including at least one ERP system and Microsoft Office
- Benefits
- Access to our company's health insurance
- A dynamic Social and Economic Committee
- Professional Development
- Opportunities for training and skill development
- Career Advancement
- Potential for career growth within the company
BestDrive is a leading provider of tire and automotive services. With a strong presence in the market, we offer a wide range of services to our clients. If you are a motivated and passionate individual looking to join a dynamic team, we encourage you to apply.
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Customer Service Representative
il y a 6 jours
Thionville, Grand Est, France BestDrive Temps pleinAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, ensuring a seamless experience from initial contact to resolution.Key ResponsibilitiesClient Welcome and...
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il y a 9 heures
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