Customer Success Manager
il y a 6 jours
We are seeking a highly skilled Customer Success Manager to join our team at DataGalaxy. As a Customer Success Manager, you will be responsible for managing customer relationships, ensuring their satisfaction, and ongoing success. You will work closely with customers to understand their needs, address issues, and maximize the value derived from DataGalaxy.
**Key Responsibilities:**
* Manage a client portfolio in collaboration with Account Managers
* Support customers on a daily basis in the use of the product
* Analyze and prioritize customer needs
* Assist with implementation and best practices
* Ensure customer loyalty to increase account revenue through upselling
**Requirements:**
* Minimum 5 years of experience in a similar position in data/information management field
* Ability to analyze the Data Governance market and highlight the added value of DataGalaxy
* Statistical measurement and analysis techniques
* Functional knowledge of data governance and change management
* Fluent in English
**What We Offer:**
* Offices in the heart of Lyon and Paris
* Flexible working hours
* Opportunity to join a French start-up that is a pioneer in its market
* Chance to create your own career path with autonomy in multiple projects
* Attractive remuneration according to your performance and potential
Data Governance Specialist at DataGalaxy
We are looking for a Data Governance Specialist to join our team at DataGalaxy. As a Data Governance Specialist, you will be responsible for ensuring the effective management of data governance across the organization. You will work closely with stakeholders to understand their needs, develop and implement data governance policies, and ensure compliance with regulatory requirements.
**Key Responsibilities:**
* Develop and implement data governance policies and procedures
* Ensure compliance with regulatory requirements
* Collaborate with stakeholders to understand their needs
* Develop and maintain data governance documentation
* Provide training and support to stakeholders on data governance best practices
**Requirements:**
* Minimum 5 years of experience in a similar position in data/information management field
* Ability to analyze the Data Governance market and highlight the added value of DataGalaxy
* Statistical measurement and analysis techniques
* Functional knowledge of data governance and change management
* Fluent in English
Business Relationship Manager at DataGalaxy
We are seeking a Business Relationship Manager to join our team at DataGalaxy. As a Business Relationship Manager, you will be responsible for building and maintaining strong relationships with customers, stakeholders, and internal teams. You will work closely with customers to understand their needs, develop and implement business solutions, and ensure customer satisfaction.
**Key Responsibilities:**
* Build and maintain strong relationships with customers, stakeholders, and internal teams
* Develop and implement business solutions to meet customer needs
* Collaborate with stakeholders to understand their needs
* Develop and maintain business documentation
* Provide training and support to stakeholders on business best practices
**Requirements:**
* Minimum 5 years of experience in a similar position in data/information management field
* Ability to analyze the Data Governance market and highlight the added value of DataGalaxy
* Statistical measurement and analysis techniques
* Functional knowledge of data governance and change management
* Fluent in English
Data Knowledge Advocate at DataGalaxy
We are looking for a Data Knowledge Advocate to join our team at DataGalaxy. As a Data Knowledge Advocate, you will be responsible for promoting data knowledge and best practices across the organization. You will work closely with stakeholders to understand their needs, develop and implement data knowledge strategies, and ensure compliance with regulatory requirements.
**Key Responsibilities:**
* Promote data knowledge and best practices across the organization
* Develop and implement data knowledge strategies
* Collaborate with stakeholders to understand their needs
* Develop and maintain data knowledge documentation
* Provide training and support to stakeholders on data knowledge best practices
**Requirements:**
* Minimum 5 years of experience in a similar position in data/information management field
* Ability to analyze the Data Governance market and highlight the added value of DataGalaxy
* Statistical measurement and analysis techniques
* Functional knowledge of data governance and change management
* Fluent in English
Customer Experience Manager at DataGalaxy
We are seeking a Customer Experience Manager to join our team at DataGalaxy. As a Customer Experience Manager, you will be responsible for ensuring the delivery of exceptional customer experiences across all touchpoints. You will work closely with customers to understand their needs, develop and implement customer experience strategies, and ensure customer satisfaction.
**Key Responsibilities:**
* Ensure the delivery of exceptional customer experiences across all touchpoints
* Develop and implement customer experience strategies
* Collaborate with stakeholders to understand their needs
* Develop and maintain customer experience documentation
* Provide training and support to stakeholders on customer experience best practices
**Requirements:**
* Minimum 5 years of experience in a similar position in data/information management field
* Ability to analyze the Data Governance market and highlight the added value of DataGalaxy
* Statistical measurement and analysis techniques
* Functional knowledge of data governance and change management
* Fluent in English
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Customer Success Manager
il y a 1 semaine
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinJob Title: Customer Success ManagerAbout the Role:At DataGalaxy, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for managing customer relationships, ensuring their satisfaction, and driving ongoing success.Key Responsibilities:* Proactively manage customer...
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Customer Success Manager
il y a 1 mois
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps plein{"title": "Customer Success Manager", "description": "Role OverviewAs a Customer Success Manager at DataGalaxy, you will be responsible for proactively managing customer relationships, ensuring their satisfaction, and ongoing success. You will work closely with customers to understand their needs, address issues, and maximize the value derived from...
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Customer Success Manager
il y a 2 semaines
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps plein{"h1": "Customer Success Manager at DataGalaxy", "p": "At DataGalaxy, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing a portfolio of clients, ensuring their satisfaction, and driving growth through upselling and retention. Your primary goal will be...
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Customer Success Manager
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Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinCustomer Success ManagerDataGalaxy is seeking a Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers achieve their goals and maximize the value derived from our platform.Your mission will be to:Manage a portfolio of clients, working closely with Account Managers to...
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Customer Success Manager
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Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps plein{"title": "Customer Success Manager", "description": "Role OverviewDataGalaxy is a pioneering data knowledge catalog that empowers organizations to understand their business through data. As a Customer Success Manager, you will play a crucial role in ensuring our customers derive maximum value from our platform.Key ResponsibilitiesManage a portfolio of...
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Customer Success Manager
il y a 1 mois
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinAbout DataGalaxyDataGalaxy is a pioneering French start-up that has revolutionized the modern business data catalog. Founded in Lyon in 2015, our data management platform provides user-friendly metadata mapping, management, and knowledge sharing to support organizational data governance and literacy.Job DescriptionWe are seeking a highly skilled Customer...
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Customer Success Manager
il y a 5 jours
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinAbout the Role:DataGalaxy is seeking a skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the satisfaction and ongoing success of our customers.Key Responsibilities:Manage a client portfolio in collaboration with Account ManagersSupport customers in the use of our...
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Lyon, Auvergne-Rhône-Alpes, France Aras Corporation Temps pleinJob Title: Customer Success ManagerAs a key member of the Aras Corporation team, you will play a vital role in ensuring the successful adoption of our innovative solutions by our customers. Your primary responsibility will be to work closely with our customers and internal teams to drive post-sales adoption management and technical best practices for Aras...
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Customer Success Manager
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Lyon, Auvergne-Rhône-Alpes, France Agicap Temps pleinAbout AgicapAgicap is a fast-growing startup that has revolutionized the way companies manage their cash flow. With over 7,000 customers and a revenue growth of over 100% YoY for the past 3 years, we are one of the most promising scale-ups in Europe.Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As...
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Customer Success Manager
il y a 1 mois
Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinAbout DataGalaxyDataGalaxy is a pioneering French start-up in the data management industry, founded in Lyon in 2015. Our mission is to empower data professionals and business users through data knowledge and understanding. We provide a user-friendly data management platform that enables organizations to manage their data effectively, ensuring regulatory...
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Customer Success Manager
il y a 1 mois
Lyon, Auvergne-Rhône-Alpes, France Agicap Temps pleinAbout AgicapAgicap is a fast-growing startup that has revolutionized the way companies manage their cash flow. With over 7,000 customers and a revenue growth of over 100% YoY for the past 3 years, we are one of the most promising scale-ups in Europe.Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As...
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Customer Success Manager
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Lyon, Auvergne-Rhône-Alpes, France Sociabble Temps pleinJob DescriptionThe mission of this role is to provide exceptional customer experience and drive business growth through strategic account management and project execution.This position is responsible for building and maintaining strong relationships with US customers, ensuring their objectives are met, and identifying opportunities for upselling and...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
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Lyon, Auvergne-Rhône-Alpes, France DataGalaxy Temps pleinAbout the Role:DataGalaxy is seeking a proactive Customer Success Manager to join our growing team. As a key member of our organization, you will be responsible for managing customer relationships, ensuring their satisfaction, and ongoing success.Responsibilities:Manage a client portfolio in collaboration with Account ManagersSupport clients daily in using...
