Collections and Account Management Specialist

il y a 5 jours


Paris, Île-de-France Lightspeed Temps plein

Role Overview

We are seeking a skilled Collections Specialist to join our Finance team in Paris. As a Collections Specialist, you will be responsible for contacting customers with overdue account balances in a professional and customer-centric manner.

Key Responsibilities

  • Make outbound collection calls to customers with overdue account balances.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues contributing to account delinquency and discuss them with management and sales representatives.
  • Interact with collection agencies to resolve delinquent accounts.
  • Support operations by managing customer overdue accounts and collection activities.
  • Assist with daily cash application.

Requirements

  • 1-2 years of experience in a collection function or customer-facing role.
  • Excellent written and spoken English and French.

What We Offer

  • A flexible work environment with the option to work from home 3 days a week.
  • Genuine career opportunities in a company that values growth and development.
  • A range of benefits, including Lightspeed equity, health and wellness credits, mental health support, and more.

About Us

Lightspeed is a dynamic and growing company that values its employees and offers a range of benefits and opportunities for growth and development.


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