National Automobile Claims Technical Support Specialist

il y a 5 jours


Paris, Île-de-France Crédit Agricole Assurances Temps plein

About the Role

As a Technical Assistant National Automobile Claims Specialist at Crédit Agricole Assurances, you will be part of the Direction des Sinistres de PACIFICA team, reporting to the National Automobile Claims Technical Manager.

The team, consisting of 3 colleagues, is responsible for ensuring the proper implementation and control of the PACIFICA claims policy, in line with the company's quality of service and cost management objectives, in collaboration with the various PACIFICA departments (products, finance, etc.).

Key Responsibilities

  • Animate the network of experts and partners, and implement necessary evolutions to achieve objectives.
  • Participate in the definition of the Pacifica technical policy.
  • Contribute to cost management and technical performance.
  • Ensure follow-up of high-financial-risk files.
  • Contribute to national technical management and implementation of directives in UGS.
  • Animate working groups, ensure technical training actions.
  • Monitor provincial-based Units of Management.
  • Participate in professional instances.

What We Offer

We provide opportunities for professional development within the Crédit Agricole group, a management model that encourages responsibility and initiative-taking, and we facilitate our employees' social engagement (volunteering, solidarity leave). Among the benefits:

  • A 82-day telecommuting allowance, equivalent to 40% of the annual full-time work schedule.
  • 32 to 34 paid leave days + a dozen days of RTT.
  • Fixed salary, collective and individual variable remuneration + savings plan with a system of bonuses.
  • Banking benefits, CSE benefits, time savings account, mutual health insurance with 75% employer coverage.
  • Annual mobility allowance of 550 to 650 euros.

Our company is committed to promoting integration and maintaining employment for people with disabilities, to whom all our positions are open. Our workspaces are cooperative, welcoming, and spacious.



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