Service Delivery Leader
il y a 1 mois
About the Role
We are seeking a highly skilled Service Delivery Leader to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for managing the customer lifecycle, serving as the Voice of the Customer, and driving adoption and consumption across our products.
Your Responsibilities
- Operate as the primary point of contact for multiple product lines, supporting the customer journey and working cross-functionally with clients, end users, and internal partners.
- Own customer planning, deployment, adoption, account-level reviews, and escalations, building and managing customized product delivery to the customer's tech environment.
- Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, engaging and coordinating customer delivery across Palo Alto Networks team members.
Requirements
- 8+ years of professional experience in a customer-facing role, managing high-touch, high-visibility post-sales engagements.
- Specialization in software product and service delivery to strategic customers, with expertise in Cloud Security, DevSecOps, Network Security, or Security Operations.
- Proven results working as a trusted advisor to drive business value for customers, interacting with C-suite teams at various levels of technical and non-technical depth.
- Expertise in customer guidance throughout their journey, focusing on Value Realization, managing customer escalations, balancing customer expectations, and negotiating successful resolutions.
- Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity.
About Us
Palo Alto Networks is a trailblazer in the cybersecurity industry, committed to providing reasonable accommodations for all qualified individuals with a disability. We celebrate diversity in our workplace and are an equal opportunity employer, committed to providing a safe and inclusive environment for all employees and customers.
-
Delivery Leader
il y a 2 semaines
Paris, Île-de-France Delivery Associates Temps pleinJob Overview: We are seeking an experienced professional to join our consulting team in France or the Netherlands as a Delivery Leader in a multinational project in public health. The successful candidate will support the delivery of outcomes in preventing childhood obesity, working jointly with the local government, the client, and partners on the ground to...
-
Delivery Director
il y a 3 semaines
Paris, Île-de-France Delivery Associates Temps pleinJob Title: Delivery Leader Job Summary: We are seeking a highly skilled Delivery Leader to join our team at Delivery Associates. As a Delivery Leader, you will play a key role in transforming the public sector by working with governments and impact organizations to drive data-driven decision-making. Key Responsibilities: * Engage directly with local...
-
Lead Application Delivery Consultant
il y a 2 semaines
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinJob Title: Lead Application Delivery ConsultantWe are seeking a highly skilled and experienced Lead Application Delivery Consultant to join our team. As a key member of our consulting team, you will be responsible for leading the delivery of complex software projects, leveraging your expertise in Java and MongoDB to drive innovation and success.Key...
-
Delivery Director
il y a 4 semaines
Paris, Île-de-France Delivery Associates Temps pleinJob Title: Delivery LeaderAt Delivery Associates, we are seeking a highly skilled Delivery Leader to join our team. As a key member of our global delivery team, you will play a critical role in driving the success of our clients and projects.Key Responsibilities:Engage with local governments and partners to facilitate relationship-building, problem-solving,...
-
Service Delivery Lead
il y a 2 semaines
Paris, Île-de-France Outsight SA Temps pleinWe're seeking a Service Delivery Lead to join our team at Outsight SA. This role is responsible for managing the delivery of services to clients, ensuring service quality, and maintaining client relationships.Key Responsibilities:Client Relationship Building: Develop and maintain relationships with key stakeholders at the client organization, understanding...
-
Delivery Director
il y a 2 semaines
Paris, Île-de-France Delivery Associates Temps pleinUnlock Transformational ImpactAs a Delivery Leader at Delivery Associates, you will play a pivotal role in shaping the public sector landscape. Our team collaborates with governments and impact organizations to drive data-driven decision-making and deliver impactful projects.Key Responsibilities:Engage with senior leaders in the public sector to foster...
-
Service Delivery Lead
il y a 2 semaines
Paris, Île-de-France Outsight SA Temps pleinJob SummaryWe are seeking a customer delivery manager to join our team at Outsight SA. As a customer delivery manager, you will be responsible for managing the overall delivery of services to clients, ensuring service level agreements (SLAs) are met and service quality is maintained.Key ResponsibilitiesDevelop and manage service delivery plans that meet...
-
Lead Application Delivery Consultant
il y a 1 mois
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinTransform Industries with MongoDBThe data management software market is booming, with a projected growth rate of 14% annually. At MongoDB, we're at the forefront of this revolution, empowering developers to build innovative applications that transform industries. As a Lead Application Delivery Consultant, you'll play a key role in shaping the future of data...
-
Service Delivery Leader
il y a 1 mois
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RoleWe are seeking a highly skilled Service Delivery Leader to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for managing the customer lifecycle, serving as the Voice of the Customer, and driving adoption and consumption across our products.Your ResponsibilitiesOperate as the...
-
Lead Application Delivery Consultant
il y a 1 mois
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Java developer to join our team as a Lead Application Delivery Consultant. As a key member of our team, you will be responsible for leading the development of cloud-based applications using MongoDB and Java.Key ResponsibilitiesLead the development of cloud-based applications using MongoDB and...
-
Service Delivery Leader
il y a 4 semaines
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RoleWe are seeking a highly skilled Service Delivery Leader to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for managing the customer lifecycle, serving as the Voice of the Customer, and driving adoption and consumption across our products.Your ResponsibilitiesManage key accounts...
-
Delivery Lead
il y a 2 semaines
Paris, Île-de-France Dgtal Temps pleinDelivery LeadSoftware Engineering and Project ManagementA skilled Delivery Lead specializes in overseeing the planning and execution of software engineering projects. Strong knowledge of Agile methodologies and Scrum principles is essential for success in this role.In this position, you'll be responsible for managing multiple projects simultaneously,...
-
Lead Application Delivery Consultant
il y a 2 semaines
Paris, Île-de-France Apmc Moving & Delivery Llc Temps pleinTransformative Cloud Migration ExpertThe global data management software market is experiencing rapid growth, with the worldwide database software market forecasted to reach $137 billion by 2027. At MongoDB, we are revolutionizing industries and empowering developers to create innovative applications. As a key member of our team, you will be at the forefront...
-
Service Delivery Leader
il y a 1 mois
Paris, Île-de-France Palo Alto Networks Temps pleinJob DescriptionPalo Alto Networks is seeking a highly skilled Service Delivery Leader to join our team. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage customer relationships and deliver tailored solutions to meet their...
-
Delivery Lead Director
il y a 3 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinAbout UsDuck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry. We empower insurers to run agile, intelligent, and evergreen operations by providing modern SaaS solutions that enable them to capitalize on the power of the cloud.Our mission is to provide innovative solutions...
-
Sales and Service Delivery Lead
il y a 2 semaines
Paris, Île-de-France accesso Technology Group Temps pleinSales and Service Delivery Lead Job Description:We are seeking an experienced Sales and Service Delivery Lead to join our team at accesso Technology Group. As a key member of our sales team, you will be responsible for driving solutions for in-park sales and promotions, managing budgets and performance, and building strong relationships with stakeholders.Key...
-
Senior Professional Services Delivery Leader
il y a 3 semaines
Paris, Île-de-France MongoDB Temps pleinJoin MongoDB's Mission to Empower InnovatorsMongoDB is on a mission to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. As a key member of our team, you will play a critical role in helping us achieve this mission.About the RoleWe are seeking a seasoned professional to lead our global application...
-
Requirements Delivery Lead
il y a 2 semaines
Paris, Île-de-France Egis Group Temps pleinAbout the RoleWe are seeking a highly skilled Requirements Delivery Lead to lead the delivery of requirements and verification & validation management on the HS2 OOC Mechanical, Electrical, Public Health, Fire and Communication (MEPHFC) Contract. The successful candidate will be responsible for briefing and liaising with the wider project team and...
-
Client Delivery Lead
il y a 2 semaines
Paris, Île-de-France Octopus Energy Temps pleinAbout the RoleWe are seeking a skilled Client Delivery Lead to join our team at Octopus Energy. As a Client Delivery Lead, you will be responsible for managing the relationship with our clients, including Octopus Energy France, and ensuring their technical needs are met.Key ResponsibilitiesManage the client relationship, including triaging issues and...
-
Service Delivery Leader
il y a 4 semaines
Paris, Île-de-France Palo Alto Networks Temps pleinAbout the RolePalo Alto Networks is seeking a highly skilled Service Delivery Leader to join our team. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage high-touch, high-visibility post-sales engagements with strategic...