Luxury Hotel Ambassador
il y a 1 jour
We are seeking a highly skilled and attentive Luxury Hotel Ambassador to join our team at Sofitel Al Hamra Beach Resort.
Key Responsibilities- Provide exceptional personal service to Club Millesime guests, adhering to hotel standards and procedures.
- Ensure impeccable cleanliness and maintain health and safety regulations.
- Utilize appropriate materials, equipment, and supplies to optimize butler service operations.
- Employ proper telephone etiquette as per Sofitel standards.
- Establish strong relationships with Club Millesime lounge guests through regular interaction.
- Maintain a professional demeanor at all times, while being friendly and attentive.
- Respect guest privacy and confidentiality.
- Collaborate with the Club Millesime Lounge team and Butler Supervisor to coordinate daily activities.
- Ensure seamless guest experiences through personalized service.
- Manage guest complaints in a professional manner, resolving issues and ensuring satisfaction.
- Report all guest comments and complaints.
- Be aware of VIP guests and recognize them accordingly.
- Check Club Millesime reservations 24 hours prior to arrival and follow assigned section details.
- Prepare pre-assigned rooms according to guest preferences and operational standards.
- Provide a warm welcome to guests, offering champagne and a welcome chilled towel.
- Assist GSO with in-room check-in, handling documents and providing luggage assistance.
- Meet guest needs upon arrival, offering assistance with unpacking, pressing, and shoe shine services.
- Present guests with amenities and facilities in their room and on the Club Millesime floors.
- Care for all guests throughout their stay, particularly those in the assigned section.
- Withdraw and deliver laundry and housekeeping requests.
- Maintain a perfect and personalized upkeep of guest rooms.
- Provide assistance with Internet connection and perform concierge tasks.
- Handle food and beverage duties as per the Club Millesime concept and timings.
- Recognize Club Millesime guests and anticipate their needs whenever possible.
- Follow up on guest requests, coordinating with the lounge, internal call center, and other departments.
- Prepare guest departures, ensuring transportation and travel requirements are handled professionally.
- Check rooms after guest departures and follow the 'Lost & Found' procedure.
- Review butlers' logbooks daily and keep them updated.
- Update guest profiles with 'likes' and 'dislikes' on a daily basis.
- Attend daily line-up briefings conducted by the Butler Supervisor and provide a proper handover between shifts.
- Share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities.
- Provide excellent communication and proactive collaboration with all departments, being flexible and adaptable to rotate within the Front Office Department.
-
Luxury Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinFairmont St. Andrews is a 5-star luxury hotel and resort in Scotland, offering a world-class experience for guests. Our Front of House team is the face of the resort, delivering exceptional service and creating lasting memories for our guests. We are seeking a highly motivated and ambitious individual to join our team as a Lobby Ambassador. Key...
-
Luxury Service Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Luxury Service AmbassadorJob Summary:We are seeking a Luxury Service Ambassador to join our team at George Restaurant in Seattle. As a Full Time Host, you will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience.Key Responsibilities:Greet guests with a warm and...
-
Hotel Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Hotel AmbassadorJob Summary:As a Hotel Ambassador at Sofitel Al Hamra Beach Resort, you will provide exceptional personal service to all Club Millesime guests, ensuring a seamless and memorable experience. Your role will involve acting as a hotel ambassador, providing a personal service to all Club Millesime guests, fully aware and following the...
-
Luxury Frontline Ambassador
il y a 1 jour
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt Sofitel Queenstown Hotel & Spa, we're seeking a skilled Front Office Agent to deliver exceptional guest experiences and embody the spirit of hospitality and excellence.Key ResponsibilitiesDelivering Professional Service: Ensure a professional and attentive service is provided and guest expectations are exceeded.Responding to Guest Requests: Respond to...
-
Hotel Mixology Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinHotel Mixology AmbassadorAs a Hotel Mixology Ambassador at Accor, you will be an ambassador for the exceptional service and flavors that are hallmarks of our restaurant experience. Your warm, attentive guest service and passion for mixology is worth raising a glass to.Summary of Responsibilities:Consistently offer professional, friendly and engaging...
-
Guest Service Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Guest Service AmbassadorJob Summary: We are seeking a Guest Service Ambassador to join our team at Accor. As a Guest Service Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Welcome guests and ensure a seamless experience throughout their...
-
Sales Ambassador for 25hours Hotels
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt 25hours Hotels, we're looking for a talented Sales Ambassador to join our team. As a Sales Ambassador, you'll be the public face of our brand, representing us on the market and forging strong links with our customers.You'll be responsible for coordinating your daily schedule independently, honoring agreements, and sending out mailshots. You'll also...
-
Ambassador of Luxury
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Lobby AmbassadorAt Fairmont St. Andrews, our Front of House team is the face of our resort, delivering exceptional service to every guest. As a Lobby Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Deliver a seamless and personalized...
-
Luxury Hotel Operations Manager
Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Front Office Team Lead to join our luxury hotel team. As a key member of our Front Office team, you will be responsible for leading the team with confidence and grace, embodying the essence of our luxury brand and acting as the hotel's esteemed representative.Key ResponsibilitiesSupervise and...
-
Luxury Hotel Operations Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Front Office Team Lead to join our luxury hotel team. As Assistant Manager, you will be responsible for leading the Front Office team with confidence and grace, embodying the essence of our luxury brand and acting as the hotel's esteemed representative.Key ResponsibilitiesSupervise and orchestrate...
-
Luxury Front Office Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt Sofitel Queenstown Hotel & Spa, we're seeking a skilled Front Office Agent to embody the spirit of hospitality and excellence. As a key member of our team, you'll radiate warmth, elegance, and personalized care to every guest.Key Responsibilities:Provide professional and attentive service, exceeding guest expectations.Respond promptly and efficiently to...
-
Luxury Front Office Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAt Sofitel Queenstown Hotel & Spa, we're seeking a skilled Front Office Agent to deliver exceptional guest experiences. As a key member of our team, you'll embody the spirit of hospitality and excellence, radiating warmth, elegance, and personalized care to every guest.Key Responsibilities:Provide professional and attentive service, exceeding guest...
-
Customer Service Ambassador
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCustomer Service AmbassadorAt Accor, we're committed to delivering exceptional guest experiences. As a Customer Service Ambassador, you'll play a key role in setting the tone for outstanding service. Your warm and welcoming demeanor will make every guest feel valued and appreciated.Key Responsibilities:Welcome guests and ensure a seamless guest journey, from...
-
Luxury Hotel Front Office Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinLead with ExcellenceAs an Assistant Manager in our luxury hotel, you will embody the essence of our brand and act as the hotel's esteemed representative. With a focus on delivering exceptional guest experiences, you will oversee the seamless operation of lobby services, including car parking, porter services, and telephone management.Key...
-
Ambassador for 25hours Hotels
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinRepresent the 25hours Hotels brandYou'll be the public face of 25hours in Copenhagen, representing the hotel on the market and building strong relationships with customers. Your goal is to ensure a full house and the best events for our guests.Your working dayYou'll be an ambassador for the 25hours Hotels brand, forging the best links to our customers and...
-
Customer Service Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob SummaryAs a Customer Service Ambassador at Accor, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of memorable. Your warm smile, attentive care, and genuine interest in our guests' needs will set the tone for a truly personalized experience.Key Responsibilities• Welcome guests and...
-
Group Sales Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAre you a sales professional looking for a new challenge in the luxury hotel industry? We are seeking a highly motivated and experienced Group Sales Manager to join our team at the Fairmont Olympic Hotel in Seattle.Key Responsibilities:Proactively manage large group sales leads with a peak of 60+ room nights.Exceed personal sales goals through account...
-
Front Office Ambassador
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Front Office AmbassadorAre you passionate about delivering exceptional customer service and creating unforgettable experiences for our guests? Do you have a warm and welcoming personality that shines through in everything you do?We are seeking a highly skilled and dedicated Front Office Ambassador to join our team at Mövenpick Hotels & Resorts....
-
Sales Ambassador
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinBe the Face of 25hours HotelsWe're looking for a charismatic Sales Ambassador to join our team. As the ambassador for the 25hours Hotels brand, you'll forge strong links with our customers and cultivate them to the best of your abilities.Your Day-to-DayYou'll coordinate your daily schedule independently, honouring agreements even when your appointments diary...
-
Female Spa Therapist
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinSLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel, part of the Accor group umbrella. As a Spa Therapist in this stunning hotel, you will be responsible for providing exceptional spa experiences to our guests and members.Key ResponsibilitiesConduct spa treatment consultations and identify potential contraindications.Perform beauty and...