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Quality Assurance Lead

Il y a 3 mois


Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Quality Assurance Manager

Business Purpose

The Amadeus Hotel IT team is dedicated to crafting and delivering high-performance systems capable of handling vast numbers of requests each second while ensuring optimal accuracy and rapid response times. Our Software as a Service (SaaS) platforms are designed to support millions of users seeking information and reservations from a multitude of hotels, offering countless rooms worldwide. Leveraging our established expertise in developing and deploying mission-critical software for the global travel sector, we are pioneering the next generation of technological solutions for the hospitality industry, which includes: reservations and distribution, high-volume data collection from diverse sources, advanced search engines, payment processing, hotel operations, business intelligence, and revenue management.

The Amadeus Hotel Platform serves as the core of a hotel chain's operations. It acts as the central hub for pricing, configuration, and booking for every hotel within a chain. This system manages thousands of hotel configurations, millions of pricing rules, and hundreds of millions of hotel reservations simultaneously. Any creation or modification of this data necessitates synchronization with the broader hotel infrastructure.

Your Main Responsibilities

Key accountabilities include:

  • Leading and assisting in the ACRS End-to-End (E2E) SAFE MIGRATION: PI/SRM - PO and SM, E2E PI Planning.
  • Representing E2E in the ACRS Community program and spearheading E2E Community Testing initiatives.
  • Possessing advanced technical knowledge to ensure the team operates at peak performance, recognized as a leader in the field, and may formally mentor Specialists/Senior Specialists.
  • Understanding how primary business drivers can influence your area, assessing complex issues with broad implications, enhancing processes, recommending solutions, and developing risk mitigation strategies. Capable of conveying intricate information effectively.
  • Working autonomously under management guidance, leading projects, or contributing to extensive cross-functional initiatives. May assist in resource and budget planning.

Specific accountabilities include:

  • Ensuring compliance of testing strategies with CI/CD protocols, Green IT guidelines, and all quality standards (SDL, STDL), as well as industry best practices in QA.
  • Defining and maintaining the testing strategy and owning the test plan for projects, products, or releases.
  • Establishing a relationship framework among relevant decision-making levels for both Amadeus and customer organizations involved in testing.
  • Supporting customers during User Acceptance Testing (UAT) for all testing-related matters.
  • Overseeing the execution of brush tests.
  • Analyzing all testing requirements for internal Business Units or cross-BU.
  • Monitoring the outcomes of test campaigns conducted by QA Engineers.
  • Providing necessary sign-offs for functional, non-functional, and non-regression validations throughout each phase of the lifecycle.
  • Ensuring appropriate sign-off of releases.
  • Tracking issues and initiating actions to guarantee product sustainability.
  • Monitoring software quality KPIs across various testing phases.
  • Delivering regular reports to stakeholders (QA Engineers, Product Definition Analysts, and Software Development Engineers) regarding quality evolution during testing phases.
  • Collaborating with development teams, commercial entities, and cross-functional testing teams to prioritize requirements and streamline execution.

What We Offer

  • Competitive remuneration, individual and company bonuses, along with various benefits.
  • Flexible teleworking options from 1 to 3 days per week, including a home office setup premium and monthly allowance.
  • Six weeks of vacation, pension contributions, and healthcare insurance.
  • Experience in a complex environment with unmatched criticality among leading technology firms.
  • Professional growth in a truly international and multi-site setting with a diverse workforce.
  • A broad range of training opportunities to expand your knowledge and enhance soft skills, including onsite and online learning hubs rich in technical and interpersonal skills.
  • A diverse and inclusive workplace.
  • Enjoyable office amenities: coffee hubs for work or relaxation, quiet zones, flexible workspaces, onsite restaurants, sports facilities, and concierge services.

Hiring Process

  • Online Application: Submit your application online, and our Talent Acquisition team will reach out if your qualifications align with the role.
  • Phone Interview: Engage in a brief, casual conversation to get acquainted and ask questions.
  • Online Testing: Depending on the role, you may be required to complete online assessments.
  • Interviews: Initially, you will meet with one of our talent teams, followed by an interview with members of the team you aspire to join.
  • Offer: Our Talent team will extend a job offer and welcome you to your new role.
  • Global Team: Opportunity to develop your skills and build an international career that matters.

Diversity & Inclusion

Amadeus is committed to being a leader in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to realize their full potential by fostering a culture of belonging and fair treatment, attracting top talent from diverse backgrounds, and serving as a model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.