Field Service Engineer

il y a 2 semaines


Paris, Île-de-France Oxford Instruments Temps plein
At Oxford Instruments, we are seeking a skilled Field Service Engineer to join our team in France. As a key member of our support team, you will be responsible for providing technical assistance to our customers, ensuring the smooth operation of our systems and software.

Key Responsibilities
  • Perform installation and upgrades of systems and software at customer sites.
  • Assist the Technical Helpdesk with customer support issues and provide manpower support when necessary.
  • Work as an individual within a team of engineers, exchanging information and experiences.
  • Liaise with Technical Support and Engineering on any potential or actual system problems.
  • Liaise with Sales and Upgrades Team to provide useful background information.
  • Carry out basic customer training at customer sites.
  • Support Customer acceptance visits as identified by Team Leader.

Requirements
  • Solid experience in Field Service on CapEx.
  • Hands-on experience of Customer/Field Service support ideally in the semiconductor or in a similar high technology electronic/instrumentation sector.
  • Driving licence (essential).

What We Offer
Oxford Instruments offers a competitive starting salary, structured career development opportunities, private healthcare, company car, language courses, learning and development programmes, and great team events.
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