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Senior Marketing Program Lead

il y a 1 mois

Paris, Île-de-France Contentsquare Temps plein
Sales Program Lead

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. As a Sales Program Lead, you'll be responsible for developing and implementing Sales Programs that directly contribute to sales, leveraging customers and former customers to sign new contracts. Your mission will cover the entire spectrum of customer programs, from A to Z.

Key Responsibilities:
  • Develop and implement Sales Programs, such as Reference calls, Referrals, and Champify, to directly contribute to sales and leverage customers and former customers to sign new contracts.
  • Own the process of implementing new programs or tools supporting a program, including tooling budget management.
  • Internally coordinate the animation of the Contentsquare Community, with over 8,000 members, to gamify the experience and encourage internal and external experts to participate, resulting in increased customer interaction and engagement.
  • Lead a team of one Customer Program Manager to provide clear direction, realistic goals, and professional development and career-building mentorship.


Requirements:
  • At least 5 years of work experience in project management, customer programs, and customer relationship management.
  • Excellent English communication skills, through written, verbal, and presentations, to bring clarity and influence at all levels without formal authority.
  • Autonomous, able to set your agenda and take initiatives without needing direction.


We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We're a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. Work flexibility, hybrid and remote work policies, generous paid time-off policy, and more benefits await you at Contentsquare.