International Customer Service Representative

il y a 4 jours


Paris, Île-de-France Kaplan International Languages Temps plein

Poste de Service Client International

Qui sommes-nous?

Kaplan International Languages est une multinationale américaine qui propose des programmes linguistiques en immersion à l'étranger pour des étudiants venant de plus de 100 pays à travers le monde.

Nos écoles sont situées dans des destinations populaires au Royaume-Uni, aux États-Unis, en Irlande, en Allemagne, en Suisse et au Canada.

La mission de notre équipe commerciale

Vous serez en charge d'assurer la bonne préparation du séjour de nos étudiants, en effectuant des tâches administratives, en gérant les appels entrants, en prenant des rendez-vous physiques en agence, en vendant des produits additionnels et en gérant les plaintes.

Compétences requises

  • Diplôme Bac+ en Commerce, Langues ou Tourisme
  • Expérience dans le service client
  • Bon niveau d'anglais (Niveau B2/C1)
  • Attitude positive et esprit d'initiative

Avantages de l'emploi

  • CDI en 35h/semaine
  • Tickets restaurant
  • Remboursement transport à 50%
  • Mutuelle


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