French Customer Service Representative

il y a 2 heures


Paris, Île-de-France hlpy Temps plein
Customer Service Representative - French

hlpy, a pioneering tech company, is seeking a highly motivated Customer Service Representative to join our global team. Our company, founded in 2020, has revolutionized the tech road assistance insurance sector with its digital and modern solution.

We offer a B2B2C model catering to the automotive sector, providing roadside assistance services and replacement solutions in real-time through our advanced digital platform.

As a Customer Service Representative, you will oversee the digital support process, intervening where necessary. You will be available for shifts 24/7 and work part-time (30 hours per week). Proficiency in French (C1/C2) and good knowledge of English are required. Previous experience in operations and/or customer service is a plus.

Key Responsibilities:

  • Provide exceptional customer service via digital channels
  • Intervene in the digital support process as needed
  • Work flexible shifts, including nights and weekends
  • Collaborate with the team to improve processes and ensure quality services

Requirements:

  • Fluency in French (C1/C2)
  • Good knowledge of English
  • Previous experience in operations and/or customer service (a plus)

What We Offer:

  • A dynamic and global work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

Please submit your CV in English.



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