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Europe Technical Solutions Manager

Il y a 2 mois

Lyon, Auvergne-Rhône-Alpes, France SUNMI Temps plein
About SUNMI

SUNMI is a high-tech Unicorn Company that leads the innovation of intelligent hardware for business, dedicated to providing intelligent IoT devices and integrated solutions of software and hardware to empower store owners, advancing their stores to real-time IoT stores and supporting their businesses.

With a valuation of over 1 billion USD in 2019, SUNMI's investors include Alibaba Ant Financial and Xiaomi.

Job Description

We're seeking a Technical Solutions Manager for Europe, based in France or Poland, to join our Technical and Project Team Europe.

Key Responsibilities
  • Be a technical expert for Sunmi products and solutions for Europe Sales and Technical teams, as well as for Sunmi prospects and customers in Europe.
  • Be a technical referent for software products (Key Injection, MDM, TMS,...) in Europe.
  • Design sample applications interfacing the different Sunmi SDKs and demonstrating their usage to Sunmi prospects and customers.
  • Develop solutions validating product introduction.
  • Build necessary tools to ease issues analysis and resolutions.
  • Liaise with Sunmi coordination team for Europe customers software requirements.
  • Provide technical and architectural improvement suggestions to Sunmi R&D for the development, design, integration, testing, and maintenance of our platform and products.
  • Create and maintain comprehensive technical documentation.
  • Participate in products and solutions technical presentations and trainings to internal and customers teams.
  • Accompany the Sales team in customer meetings for project requiring specific developments or integration.
  • Help to formalize the requirements and to design technical solutions or proposals based on customer requirements.
  • Report and escalate to management as needed.
  • Perform other related technical duties as assigned.
Requirements
  • Bachelor or master degree in IT, Software development, Electronics.
  • 5+ years in technical leadership in Payment, Security, Retail and/or Banking industries.
  • 7+ years in software development with experience in Android, Java, Kotlin and cloud-based applications.
  • Good technical knowledge in payment and security (EMV, cryptography, PKI).
  • Technical knowledge of popular network protocol and hardware.
  • Technical pre-sales experience is a plus.
  • Experience in Atlassian products (JIRA/Confluence) is a plus.
  • Bonus points for start-up and scaling products and services experience.
  • Technical with customer focus spirit, interested in training and teaching technical solutions.
  • Good presentation skills and able to communicate with sales, marketing, engineering, operations, customers and business partners.
  • Experience interfacing remote teams and in an international environment.
  • Open-minded and proactive, able to work cross-functionally and think critically.
  • Ability to thrive in a fast-paced environment with high level of autonomy and responsibilities.
  • Fluent in English; other European languages or Chinese would be a plus.
Location

The position will be based in France (Lyon) or Poland (Warsaw). Hybrid and home office can be discussed.