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IT Operations Manager
Il y a 2 mois
Quel sera votre rôle ?
Nous sommes à la recherche d'un professionnel au sein de notre équipe IT Business Manager pour contribuer à l'expansion de notre agence.
Vos principales responsabilités incluront :
Acquisition et développement de clients :
- Prospection de nouveaux clients,
- Présentation de nos services, identification des besoins des clients,
- Création de propositions, négociation et conclusion des contrats,
- Suivi des prestations et satisfaction des clients.
Développement des ressources humaines de l'équipe :
- Sourcing de candidats, en collaboration avec l'équipe de recrutement,
- Évaluation des talents en fonction des besoins opérationnels,
- Intégration et gestion de carrière des consultants.
Gestion des affaires :
- Suivi des indicateurs de performance financière : chiffre d'affaires, marge, facturation et délais de paiement,
- Amélioration continue et ajustement de la stratégie en fonction du marché,
- Élaboration de plans d'action pour dépasser les objectifs fixés.
Ce que cette expérience vous apportera :
Notre environnement local :
- Une agence avec un effectif de 1000 collaborateurs,
- Une clientèle variée : secteur industriel, services, finance, santé, e-learning,
- Modes d'engagement diversifiés : Assistance Technique, Centres de Services, Forfaits à engagement de résultat,
- Expertises dans le domaine IT : Management/AMOA, Ingénierie Logicielle, Cloud/DevOps, Data/IA, Test/Automatisation, Cybersécurité.
Ce que nous attendons de vous :
- Diplômé(e) d'une école d'ingénieurs ou de commerce (Bac+4 à +5), avec une expérience significative dans le secteur des ESN, notamment dans l'acquisition de nouveaux clients et le recrutement de talents,
- Une bonne connaissance des métiers du secteur informatique est essentielle,
- Un excellent relationnel et une curiosité pour les nouvelles technologies vous permettront de comprendre nos environnements métiers,
- De nature dynamique, vous avez développé un sens aigu de la relation client et un goût prononcé pour le challenge.