Project Manager Internship Opportunity at Back Market

il y a 4 semaines


Bordeaux, Nouvelle-Aquitaine, France BACK MARKET Temps plein
Job Description

At Back Market, we're on a mission to empower people to consume tech sustainably. As a Project Manager Intern, you'll play a key role in helping us achieve this goal.

As a member of our Customer Service team, you'll be responsible for monitoring performance KPIs, leading deep dives to identify root causes, and coordinating action plans. You'll also animate weekly meetings and ensure follow-up with key stakeholders.

Additionally, you'll be in charge of consolidating inputs from the team and selecting the most valuable ones to be highlighted during monthly department reviews. You'll also gather main initiatives from team leaders and ensure each is properly scoped to match department key performance indicators.

As a Project Manager Intern, you'll have the opportunity to work on 1-2 small projects from A to Z, depending on department priorities. These projects may include revamping processes to improve customer experience, testing new AI tools, or working with the Marketing team to raise awareness about Back Market's unique customer service.

What we're looking for:

A problem solver with a high level of determination and a can-do attitude
Data-driven individual with experience conducting analysis with Excel and/or BigQuery
Excellent communication skills with the ability to animate meetings with various stakeholders
Strong writing and speaking skills in English, with a bonus for speaking another language
Successful first experience as a project manager

Why join us?

A meaningful job that helps avoid thousands of tons of electronic waste and fights against planned obsolescence
An attractive salary, multiple benefits, internal events, and a booming scale-up environment
Flexible working hours and the opportunity to work from home
A lot of fun in a fast-paced, open-minded, and friendly environment

Back Market is an Equal Opportunity Employer for any minority, disability, gender identity, or sexual orientation. We're committed to embedding diversity, equity, and inclusion principles in every aspect of our organization.

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