Guest Relation Ambassador
il y a 4 semaines
Experience the Art of Hospitality
As a Guest Relation Agent at Accor, you will be the face of our hotel, ensuring a seamless and memorable experience for our guests. Your role will involve:
- Welcoming guests and providing exceptional service as a doorman, ensuring a smooth entry process for our Monkey Bar and NENI Restaurant
- Sharing insider knowledge and being a contact person for all matters, providing guests with the best possible experience
- Communicating effectively with guests, suppliers, and partners, building strong relationships and ensuring a positive experience
- Working independently, even in busy situations, and being proactive in resolving any issues that may arise
What We Offer
- A 4-day workweek as a full-time team member, without payment or holiday reduction
- The opportunity to stay for free at our 25hours hotels for a maximum of 10 nights per year
- Generous discounts when visiting our bars and restaurants, as well as booking hotel rooms worldwide
- Access to great offers from our numerous cooperation partners
- Participation in our fun and lively staff parties
Requirements
- Experience in a hotel environment and fluency in English
- The ability to inspire colleagues and guests alike, with a passion for delivering exceptional service
- A proactive and independent approach, with a willingness to learn and grow
- A positive and friendly attitude, with a commitment to providing a memorable experience for our guests
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