Clinical Solutions Manager
il y a 3 jours
We are seeking a highly skilled and experienced Clinical Solutions Manager to join our DSO team at Straumann Group. As a key member of our team, you will play a vital role in providing expertise and support for clinical solutions across our entire portfolio.
Key Responsibilities- Collaborate with DSO customers to assess their clinical needs and challenges, offering tailored solutions to optimize digital workflows and outcomes.
- Assist in the pre-sales process by participating in product demonstrations, addressing client inquiries, and showcasing the value of Straumann Group clinical solutions.
- Develop and deliver training programs, including coaching and mentoring, to ensure optimal use of Straumann Group solutions among dental surgeons, orthodontists, medical directors, and their teams.
- Propose and implement initiatives to enhance the clinical expertise of our customers.
- Regularly visit practices to evaluate opportunities and ensure proper implementation of centrally agreed plans.
- Stay up-to-date with industry trends, regulations, and best practices to inform the development and enhancement of clinical solutions.
- Act as a liaison between clients and internal teams, conveying client requirements and feedback for continuous improvement of Straumann Group solutions.
- Dental background with experience in implantology, orthodontics, and digital workflow.
- Strong empathy for customers and passion for revenue and growth.
- Excellent written and verbal communication skills in French and English.
- Enthusiasm for providing excellent support and service, always customer-centric.
- Player-learner mindset, entrepreneurial, and result-driven.
- Excellent organizational and time management skills.
- Ability to multitask and stay focused on priorities.
- Can-do attitude, structured work method, and strong analytical skills.
- Willingness to travel up to 60% of the time.
Straumann Group is a leading company in the dental industry, dedicated to providing innovative solutions for dental professionals. We are committed to delivering exceptional service and support to our customers, and we are seeking a talented individual to join our team as a Clinical Solutions Manager - DSO.
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