Sales Performance Coach
il y a 4 semaines
We are seeking a highly skilled Sales Trainer to join our team at Lightspeed Commerce. As a Sales Trainer, you will be responsible for designing and implementing comprehensive training programs for new hires, covering product knowledge, sales skills, and company processes.
Key Responsibilities- Design and implement training programs for new hires, including product knowledge, sales skills, and company processes
- Conduct performance needs analyses to identify skill gaps and training requirements across the sales team
- Develop and maintain tailored training courses, incorporating diverse learning methods such as online tests, role-playing exercises, and job simulations
- Coordinate and oversee training events, including logistics, scheduling, and resource allocation
- Track training completion rates and record key performance metrics to measure program effectiveness
- Collaborate closely with sales managers to assess business needs and evaluate post-training performance improvements
- Promote feedback and a culture of 'constant improvement' by actively gathering feedback on training programs from trainees, enablement managers, and sales managers
- Prepare and present monthly reports on new hire onboarding progress and other training initiatives
- Collect, analyze, and interpret training-related data to provide actionable insights
- Experience in training and development, preferably in a sales or sales enablement role
- Familiarity with role-playing activities and e-learning platforms
- Agility and solutions-focused, with the ability to adapt to an ever-changing environment
- Excellent interpersonal skills, with the ability to manage multiple stakeholders and motivate people
- Fluency in written and spoken English
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