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Supply Chain Planner Specialist for Claims Management
Il y a 2 mois
We are seeking a highly skilled Supply Chain Planner Specialist for Claims Management to join our team at GLOVIS Europe GmbH. As a key member of our logistics team, you will be responsible for managing claims related to Hyundai Connect, coordinating with carriers and dealers, and ensuring timely repairs of damages.
Key Responsibilities- Manage claims related to Hyundai Connect, linking claims to responsible carriers for Spot transportation
- Provide customer support in resolving conflicts between carriers and dealers
- Maintain and update fleet damage tracking files with accurate, real-time information
- Ensure logistics service providers manage damage claims quickly, minimizing delays
- Coordinate damage repairs with repair shops and track progress
- Monitor and update files to track compound damages and progress
- Offer prompt feedback to customers on delayed vehicles, providing clear explanations and solutions
- Support logistics service providers in handling claims effectively and efficiently
- Prepare for and participate in weekly meetings with Hyundai & Kia, including file preparation and responding to inquiries
- Bachelor's or master's degree in logistics or a related field
- 2-3 years of experience in logistics, claims management, or a similar role
- Strong communication and organizational skills
- Strong problem-solving skills with the ability to identify issues and propose practical solutions
- Ability to handle conflict resolution between multiple parties
- Proficient in MS Office, particularly Excel
- Fluent in French and English, both written and spoken
- Familiarity with vehicle damage repair processes and logistics operations
GLOVIS Europe GmbH is a leading service provider in the field of supply chain management with a focus on automotive logistics. We offer a challenging work environment, high-performance remuneration, and various company benefits. If you are looking for a chance to apply your knowledge and implement your ideas, we would love to get to know you and show you why a career at GLOVIS Europe GmbH can be a great opportunity for you.
