Bilingual Technical Support Specialist

Il y a 3 mois


Strasbourg, Grand Est, France Ortho Clinical Diagnostics Temps plein

Job Title: Bilingual Technical Support Specialist

Company: Ortho Clinical Diagnostics

Overview:

Become part of a premier in vitro diagnostics organization renowned for its exceptional capabilities in immunoassay and molecular diagnostics, clinical chemistry, and transfusion services. Our workplace culture emphasizes employee satisfaction and engagement, fostering a rewarding environment for all staff members. Ortho Clinical Diagnostics is committed to leveraging the power of diagnostics to promote a healthier future for everyone.

We are on the lookout for a Bilingual Technical Support Specialist to enhance our team. As a vital member of our Technical Support Division, you will deliver remote assistance to clients in the technical and diagnostic sectors. Your role will encompass investigating and resolving customer issues, ensuring technical proficiency, and aiding in process enhancements.

Key Responsibilities:

  • Examine and resolve customer inquiries
  • Ensure ongoing technical proficiency
  • Assist in process optimization
  • Participate in discussions with partners

Qualifications:

  • Educational qualifications in medical laboratory technology or biomedical sciences
  • Degree in Chemistry, Biology, Science, Engineering, or Biomedical Engineering
  • Proficiency in computer networking is advantageous
  • Fluency in French and Italian, along with English proficiency

Perks:

  • Comprehensive technical training and ongoing education
  • Opportunity to thrive in a diverse cultural setting
  • Potential for career advancement with a global leader in diagnostics
  • Collaboration with international teams

Are you prepared to impact lives positively? Join us at Ortho Clinical Diagnostics.


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