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Sales Associate

Il y a 2 mois


Lyon, Auvergne-Rhône-Alpes, France Foot Locker Temps plein
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Foot Locker. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide a positive, efficient, and accurate checkout experience for customers, ensuring a high level of customer satisfaction.
  • Sales and Merchandising: Meet or exceed sales targets, maintain a high level of product knowledge, and stay up-to-date on new products and trends.
  • Teamwork and Communication: Collaborate with store management and colleagues to resolve customer complaints and concerns in a courteous and professional manner.
  • Productivity and Goals: Meet individual productivity and sales goals, and contribute to a positive and inclusive work environment.
  • Customer Interaction: Engage with customers through open-ended questions to understand their needs and preferences, and make product recommendations to enhance their shopping experience.
  • Payment Processing: Process customer payments accurately and efficiently.
  • Product Knowledge: Stay up-to-date on all products, including new releases and upcoming trends, and share knowledge with colleagues to drive sales and customer satisfaction.
  • Work Environment: Contribute to a positive and inclusive work environment, and maintain a clean and organized store appearance.
Requirements
  • Experience: 0-3 years of experience in retail or a related field.
  • Customer Service Skills: Confident and comfortable interacting with customers, and able to provide a remarkable shopping experience.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Initiative and Flexibility: Ability to work independently and take initiative on tasks and activities without supervision, and be available to work flexible hours, including evenings, weekends, and holidays.