Head of Markets IT Barclays Europe
il y a 4 semaines
Join us as the Head of Markets IT for Barclays Europe, where you will lead the Markets Technology support across Barclays Europe. In this role, you will manage the technology support team and oversee the comprehensive IT support of Markets across five countries and three trading floors.
To be successful as Head of Markets IT at Barclays Europe, you should have experience in:
- Supporting applications and systems for Markets
- Senior Service Management responsibilities on trading floors within Investment Banking domain
Additional highly valued skills include:
- Effective communication and collaboration abilities
- Ability to work well under pressure
- Strong problem-solving skills, including the capacity to break down complex issues and approach them methodically
This position is based in our Paris office.
Purpose of the role
To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing Technology service performance with senior stakeholders and managing IT service risk across the organisation.
Accountabilities
- Development of strategic direction for IT Services, including the implementation of up-to-date methodologies and processes.
- Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.
- Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
- Development and implementation of policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change.
- Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s change and compliance functions.
- Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control.
- Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients.
- Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
- To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
- OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction.
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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