Technical Support Engineer, Linux
il y a 2 semaines
Job Description Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. They are looking for a Technical Support Engineer for a home office-based position anywhere in Eastern Europe. Requirements: About 5 years’ experience with customer-facing activities in an international environment in the mobile and Telco markets (working with telco providers) Knowledgeable in customer support processes, tooling, and troubleshooting Knowledge in networking: TCP/IP, switching, routing – Must Experience with Linux/Unix based systems – Must Experience with load balancers, VM environments, NFV and SDN – advantage Self-learning and self-motivated Solve problems independently and creatively Team player and capability working with international company teams remotely Excellent communications skills in English (read and write) Participate in On-call duty rotation Travel up to 30% Responsibilities: The Technical Support Engineer is a key role in the Customer Success organization and is in charge of supporting, maintaining the company’s systems and supporting technical services infrastructure Responsible and manage the deployments of products, this includes the installation, integration, configuration, and testing on customer’s sites and remotely Provide customer support and technical issues resolution within the agreed SLA, on-site and remotely Manages and oversees all the practical daily service tasks of solutions by the quick response to malfunction related calls, complaints, and queries with the responsibility for the incident, problem or change management at customer sites and remotely. Working independently to resolve time-critical production and deployment issues Responsible to perform deployment task remotely and on customers` sites Responsible for all applications configuration according to the site and customer requirements Work according to methods, procedures, tools, and policies to ensure high-quality service is delivered to customers
-
Technical Support Engineer
il y a 3 semaines
Île-de-France Sansure Biotech EU Temps pleinKey ResponsibilitiesInstallation & Validation: Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools/materials to ensure smooth and compliant installation.Technical Support & Training:Provide first-line remote and on-site troubleshooting,...
-
Technical Support Engineer
il y a 1 semaine
Tremblay-en-France OEMSERVICES Temps pleinAu sein du département Technical Support, assurer le support technique nécessaire aux différents contrats régionaux, assurer la gestion de la configuration des stocks en lien avec les différentes configurations avion, assurer le suivi de fiabilité des opérateurs et mettre en place les actions correctives. **V**os missions: - Gérer la relation avec...
-
Technical Support Engineer
il y a 1 semaine
Tremblay-en-France OEMSERVICES Temps pleinAu sein du département Technical Support, assurer le support technique nécessaire aux différents contrats régionaux, assurer la gestion de la configuration des stocks en lien avec les différentes configurations avion, assurer le suivi de fiabilité des opérateurs et mettre en place les actions correctives. **V**os missions: - Gérer la relation avec...
-
Linux Kernel Software Engineer
il y a 2 semaines
france microTECH Global Ltd Temps pleinThe goal is to provide rock solid software building blocks for Business Units to base their products on. As a Linux Kernel Software Engineer part of the Linux sub-team, your key responsibilities are: Design, develop debug and maintain embedded software for SoC such as Barebox (second stage bootloader), Linux kernel drivers, uClibc-ng and Buildroot support,...
-
Linux System Engineer
il y a 3 jours
Avenue des Champs-Élysées, Paris, France Lenstra Temps pleinAbout the roleWe are currently helping an investment management client with the deployment of their physical and virtual Linux servers based on the needs of the business teams, automation of deployments and support of the Development teams for building tools.The successful candidates will:Work across multiple data centers in Europe, Asia, and the...
-
Technical & Service Engineer
il y a 3 jours
France Hanshow Temps pleinAre you looking for new challenges to level up your career? Would you like to play a key role in a fast-growing tech team? Are you deeply interested in new technologies which make life easier? Do you have the ambition to join an organization which has an impact globally?Here’s an incredible opportunity for you in Hanshow!As Maintenance Engineer you will be...
-
Technical Support Engineer France
il y a 3 jours
remote smartmicro (France) s.m.s, smart microwave sensors Temps pleinIntroduction smartmicro is a specialist in radar and hybrid sensor technology based in Germany, Braunschweig. Most of our products are designed and manufactured in Germany and exported worldwide to our customers through a network of distributors and partners. To further develop our international business, smartmicro seeks a technical support expert for...
-
TECHNICAL SUPPORT ENGINEER H/F
il y a 2 semaines
Île-de-France PREREQUIS Temps pleinNous recherchons pour l’un de nos clients un TECHNICAL SUPPORT ENGINEER H/F.Missions : Supervision quotidienne du RUNDéfinir et suivre des KPI avancés Piloter les revues de performance avec les équipes IT et les responsables métiersGarantir la conformité aux normes de sécurité et de qualitéAgir en tant qu’Incident Manager lors de crises...
-
Linux Engineer
il y a 3 jours
France HCLTech Temps pleinWe are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...
-
Senior Client Support Technician
il y a 2 semaines
France Triton Technical Temps pleinCompany InformationTriton Technical is an IT and Audio/Video integration Company that designs and deploys complex integrated systems for the private yacht industry. We have a high energy, fast-paced, fun, and collaborative environment and we are looking to add an experienced, qualified individual to our support team.Position SummaryThe Senior Client Support...