Senior Salesforce Technical Lead

Company Description
**Work smart, have fun and make an impact**

**EcoVadis is the leading provider of business sustainability ratings**. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.

**Job Description**:
The Digital Strategy team in EcoVadis is looking for a Senior Salesforce Technical Lead to support improvements to the business processes and help drive the development of the EcoVadis SFDC org for Sales, Customer Service, Customer Success, Finance, Marketing, and our Executive Management Team. In this new role, you will be reporting to Director of Marketing Operations & Demand Generation and your responsibilities will include:

- Managing the configuration, support, maintenance, and improvement of our Salesforce instance and integrations.
- Collaborating with stakeholders to solve challenges, improve processes, and promote continuous improvement.
- Turning business requirements into reality—designing robust, intelligent, and scalable solutions with the right blend of declarative and custom development.
- Leading, coaching, and guiding team members by providing technical mentorship and removing roadblocks.
- Leading and managing the design, development, testing, and deployment of solutions that are robust, reliable, and performant.
- Working closely with our operations and enablement teams to deliver on strategic initiatives.
- Collaborating with a wider team of Salesforce Administrators and Developers to deliver solutions that delight our users.
- Keeping up to date with Salesforce releases and best practices to inform and recommend system improvements.
- Documenting system configuration and administrative processes.
- Building training and documentation to grow our Salesforce skills
- Supporting the following Salesforce Products: Sales Cloud, Service Cloud, CPQ, Billing, and Pardot.

**Qualifications**:

- 5+ years of Salesforce administrator experience.
- Salesforce Administrator certification.
- Post-secondary education in Computer Science, Business Administration, or relevant discipline or equivalent experience.
- Excellent written and verbal communication.
- Meticulous organization and task-driven nature.
- Excellent consulting skills to fully understand requirements and pain points.
- Strong analytical skills and the ability to meet tight deadlines.
- Enthusiasm to learn a new, complex domain and the humility to ask for help when needed.

Additional Information
- Beginning: ASAP
- Full-time position
- Location: Paris

In return for your expertise and energy, we offer challenge, opportunities, a salary aligned with experience and a casual environment.

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team is full of talented professionals who are experienced in sustainability, customer success, sales, onboarding and marketing and all share a desire to change the world, one customer at a time.

We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Our team enjoys the benefits of flexible working. Some of us work from home and some prefer to work from our easily accessible (metro, tram, bus, bike, suburban train) office in Paris.