Account Manager Education

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

**Responsibilities**:
Working with primary & secondary segment education companies with a strong customer-centric approach, that drives simplicity and tech intensity:

- Expanding strategic education customer relationships to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes while leading a virtual internal and external team with the customer and partners
- Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft's unique value proposition for education
- Mobilizing, orchestrating, mentoring and leading the Microsoft Account Team, partners and customer in order to help solidify the path to the complex yet exciting journey that is Digital Transformation
- Leading the process of structuring deals and define the negotiation strategies for the customer account
- Establishing Microsoft as a leader in education and research transformation and/or the transformation of university clinic environment
- Be able to articulate the Education Transformation Framework vision, followed by the customer maturity framework/path for customers to take to enable their digital transformation based on their stage and objectives/capabilities they want to achieve
- Presenting and demonstrating key end-user solutions/capabilities and technical architectures aligned to a customer maturity framework/path in Windows 10 Pro, Office 365 clients and deployment tools such as Identity with Azure Active Directory Premium (AAD P1), Intune (MDM and MAM) and Teams set-up. And looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience
- Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance
- Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities
- Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings

**Qualifications**:
Strong sales and business background, with +6 years of technology-related experience, that includes extensive direct contact with customers and partners:

- Understanding of how a cloud journey within the education sector environment has to look like to transform their teaching and learning, as well as their way of research
- Possess executive maturity, presence and experience in building trust with senior education decision makers and articulating how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions
- Proven track record achieving sales quota
- Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, address competitive threats and navigate complex customer environments
- Experience in leading and driving the entire sales cycle, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue/market share/consumption opportunities and increase customer satisfaction
- Bachelor’s degree or equivalent work experience

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.