Client Servicing Executive

il y a 2 semaines


Paris, France SOL Brand SOlutions GMBH Temps plein

Responsibilities:

- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Handle and resolve customer complaints or issues with empathy and patience
- Perform data entry and maintain accurate customer records
- Upsell products or services to customers when appropriate
- Make outbound calls to follow up on customer inquiries or provide updates
- Analyze customer needs and recommend suitable solutions
- Communicate effectively with customers to ensure their satisfaction

**Experience**:

- Previous experience in customer service or a related field is preferred
- Fluent in Spanish and English, both written and verbal communication skills
- Bilingual or multilingual abilities are a plus
- Strong sales skills and the ability to upsell products or services
- Proficient in data entry and computer skills

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Type**: Contract

Pay: 2,000.00€ per month

Application Question(s):
**Experience**:

- Client Servicing: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person



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