Client Servicing Executive

il y a 3 jours


Paris, Île-de-France SOL Brand Solutions (SOL Group World Wide) Temps plein

Responsibilities:

- Provide exceptional customer service to clients via phone, email, and chat

- Assist customers with inquiries, concerns, and requests in a professional and timely manner

- Handle and resolve customer complaints or issues with empathy and patience

- Perform data entry and maintain accurate customer records

- Upsell products or services to customers when appropriate

- Make outbound calls to follow up on customer inquiries or provide updates

- Analyze customer needs and recommend suitable solutions

- Communicate effectively with customers to ensure their satisfaction

Experience:

- Previous experience in customer service or a related field is preferred

- Fluent in Spanish and English, both written and verbal communication skills

- Bilingual or multilingual abilities are a plus

- Strong sales skills and the ability to upsell products or services

- Proficient in data entry and computer skills

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Contract

Pay: 2,000.00€ per month

Application Question(s):

  • Kindly fill your contact details (email ID & Phone number) where we can connect with you further

Experience:

  • Client Servicing: 1 year (Preferred)

Language:

  • French (Required)

Work Location: In person



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