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Paris, France ATG Europe Temps plein

Provide comprehensive visits of the Astrolabe in French and English to present the different activities of ESA;
- Welcome visitors during opening hours;
- Present the concept of the Astrolabe in a clear and concise manner;
- Provide a comprehensive tour and answer questions;
- Invite visitors to visit the ESA Space shop;
- Ensure the logistic support linked to the organization and preparation of scheduled visits of the astrolabe including:

- Handling telephone calls, taking messages (schools, clubs, VIP visitors, etc.);
- Sharing relevant information to the public: address, opening hours, etc;
- Schedule visits when necessary;
- Ensure the logistic support linked to the opening, running and closing of the Astrolabe by liaising with adequate ESA Services such as:

- IT department to activate and deactivate display screens and in case of any technical issue;
- Facility Management and Security for the opening and closing of the Astrolabe and for ensuring the proper storage of the VR material at closing hours;
- Liaise regularly with the HQ Communication Team in particular the Outreach Service for:

- Participating to meetings related to the opening of HQ to the public;
- Ensuring the opening of the Astrolabe during public conferences in HQ;
- Ensuring the opening of the Astrolabe during potential HQ Open Days;
- Work closely with the ESA Space Shop vendor to ensure the qualitative and fluid presentation of the Astrolabe and ESA Space Shop as one unique site opened to public visits.
- Bachelor’s degree in a relevant discipline;
- At least 4 years of relevant work experience;
- High proficiency with modern electronics office automation tools, in particular Microsoft Office suite, videoconferencing/communication tools (Microsoft Teams) and electronic mailing (Outlook);
- Ability to communicate with industry counterparts in the execution of the project-specific tasks;
- Capacity to identify priority actions and handle high workloads;
- Familiarity with ESA working environment in a similar position is a distinct advantage;
- Easy contact with personnel and well-balanced autonomy in the execution of the requested tasks;
- High level of flexibility as well as initiative and team spirit;
- Rigor, commitment, and reliability in the execution of the assigned tasks;
- Fluency in English, both written and spoken;
- Fluency in French, both written and spoken;
- Eligibility to work and live in the EU.