HR Operations Team Lead

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you

**Our vision**

We aim to become the most beloved financial Operating System of French SMEs (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

**About us**

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe)

In 4 years of existence, we’ve managed to:
Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

Raise a total of €150 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

‍‍‍ Grow from 7 cofounders to 550+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

Already more than 200,000 small and medium-sized enterprises (SMEs) and over 3,500 accounting firms use Pennylane in France

As People Operations Team Lead, you report into the VP People.

Your team is the core of the people team as it encapsulates the fundamentals (payroll, admin & compliance) that enable a compliant and smooth scale, as well as key projects that contribute directly to ensure a great experience at Pennylane (France and Europe).

**People Management**:

- As a People manager, you are responsible for supporting your team (3 people operations specialists and 1 Workplace manager) throughout their employee journey (onboarding, day-to-day management, career development).
- You are also responsible for the growth, orchestration and development of your team:

- You communicate the company vision and you drive engagement for your team in this context.
- You embody and deliver the People Ops team vision & mission and integrate them in day-to-day routines: you are responsible for the Ops Roadmap.
- You frame the team’s job, set and share the rules, prioritize, handle the workload and delegate appropriately, in order to secure a positive work environment for your team, as well as targets delivery.
- You create career development opportunities for your team and coach individuals towards success.

**Project and Program Management**:

- Audit existing processes and propose an HR operations roadmap to support business challenges and optimize employee satisfaction
- Pull out and analyse People-related data : for legal reporting purposes (CSE, BDES, Gender parity index, etc.) but also for driving data-driven decision making processes (ie. influence projects prioritization or detect areas for improvement)
- Deploy our first compensation & benefits program with our HR Development Manager : salary grid, tooling, process, automatization, internationalization
- Be responsible for internationalization ops strategy (opening up new countries, setting up providers Ops )
- Create the Corporate Social Responsibility (CSR) project
- Be responsible for the administrative management of the training program (invoicing and agreements, collaborator registration and attendance certificates, relations with the OPCO )

**Responsibilities People Operations Execution**
- Deliver high-end HR systems management, supporting our employees from the day they’re hired to the day they leave. This includes managing payroll and benefits, parental leave, HR compliance, reviews tracking tools and accounts, and relationships with external providers.
- Secure the best (ie. swift and accurate) employee experience for any employee day-to-day HR queries and requests
- Be responsible for the entire HR tools stack:

- Maintenance and optimization of existing tools
- Implementation of new tools as required and in collaboration with the various HR teams
- GDPR HR point of contact

**Employee Relations, Compliance and legal advisory**:

- Organize, facilitate and lead employee relation activities to nurture a peaceful and collaborative social climate with employee representatives with the VP People
- Run regular legal watch to maintain compliance with local employment laws and regulations
- Make sure documentation is in order and available to stakeholders
- Support L1 legal advisory and contribute to further advising, in partnership with our attorneys

**People experience (office / event / remote)**:

- Be in charge of our EV