HR Operations Manager Paris

France, Île-de-France, Paris
DESCRIPTION
**Your purpose**:
As our HR Operations Manager for France and Portugal, you ensure the smooth execution of HR administrative processes. You focus on accuracy, compliance, and efficiency, supporting our employees and enhancing the overall People experience.
**Your team**:
You are part of our People & Culture team and collaborate closely with a dedicated HR Business Partner for your region. You will work in sync with another HR Ops and HR BP duo supporting our Benelux region. Together, we aim to deliver seamless HR services to our teams.
**What you will do**:
Manage HR administrative processes, including onboarding, offboarding, and employee data changes, ensuring accuracy and timeliness.
Oversee payroll for France and Portugal, collaborating with external providers to ensure error-free processing.
Maintain and update HR systems (e.g., HRIS), focusing on data integrity and compliance.
Handle employee inquiries related to HR policies, benefits, and payroll, providing prompt and clear responses.
Ensure compliance with local employment laws and regulations, implementing best practices in HR operations.
Collaborate with the HR Business Partner to support workforce planning, employee relations, and process improvements.
Prepare reports and analytics to track key HR metrics and support data-driven decision-making.
Support the implementation of new HR initiatives and process enhancements to continuously improve the employee experience.
**What we offer**:
Hybrid work model (3 days in office per week in Paris).
You will benefit from health insurance (mutuelle) covered at 75% by the employer (free registration for dependent children) : ALAN
Meal vouchers with a face value of €9 per day, 60% of which are covered by the employer : SWILE
50% reimbursement of your public transportation subscription (in accordance with legal requirements)
**GYMLIB subscription**: sport, health & Well-being
About Zenchef
At Zenchef, we empower over 20,000 European restaurants. Our platform streamlines reservations, optimizes table management, and fosters lasting connections. With a suite of features enhancing the entire dining journey, we redefine experiences, turning first-time diners into loyal regulars. Our mission is to create memorable dining moments, and our vision is a restaurant industry where technology brings people together at the table.
At Zenchef, our core values—Craft, Thrive, and Heart—guide everything we do. We are dedicated craftspeople who blend ownership with hospitality, prioritize quality, and embrace continuous growth. Leadership, a focus on long-term success, and a commitment to development shape our decisions, creating an environment where everyone can thrive. Rooted in trust and compassion, we celebrate unity and cherish the moments we share together.
Equal opportunity employment
We are an equal opportunity employer committed to building a diverse team where everyone feels welcome. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any other aspect of identity. We strongly believe that diversity contributes to a more successful company.

**REQUIREMENTS**:
**What you will bring to the table**:
1-3 years of experience in HR Operations, on the French market
Strong knowledge of French HR administration and payroll processes.
Proficiency in HR systems (e.g., HRIS) with a focus on data integrity and compliance.
A proactive approach to problem-solving, with attention to detail and a commitment to accuracy.
Ability to handle sensitive information with discretion and professionalism.
Excellent communication skills in French (fluent) and English (B2 level minimum).
Collaborative mindset and ability to work effectively with an HR Business Partner.