Vp, Professional Services
il y a 2 semaines
Help us take our business to the next level of scale and excellence in delivery and governance. You will have abundant opportunity to meaningfully impact the growth of our business in your territory and to develop, with humility and virtuosity, a high-performance team of consulting leaders and delivery consultants.
This role can be based in the United States or United Kingdom.
- 15+ years of career experience in consulting for system integrators or software companies including 5+ years in services sales or delivery leadership.
- Successful track record in a senior professional services delivery role, with responsibilities for sales and delivery.
- At ease operating in a dynamic, fast growing business, able to be self-sufficient with a can-do attitude and ready to make yourself accountable for strategy, execution and results.
- Ability to make sound decisions in a fast-paced, changing environment with often limited data.
- Demonstrated leadership skills, with direct responsibility for managing and developing senior leaders.
- Demonstrated capability to establish meaningful relationships with customers and partners, hold customers and partners accountable, manage customer expectations and escalations effectively, and build mutually beneficial relationships with partners.
- Demonstrated ability to maintain relationships and alignment with other internal teams and stakeholders, especially Sales, Customer Success, Product, Technical Support.
- Outstanding interpersonal skills, along with strong communication skills both verbal and written.
- Comfortable traveling for work as needed.
**Position Expectations**
- Establish and maintain a culture of mutual accountability between PS and customers.
- Partner with PS and other field teams (Sales, Customer Success, Support, Pre-Sales and the rest of PS) for continuous improvement of customer engagement models.
- Support MongoDB teams in management of risk throughout the modernization engagement lifecycle.
- Work closely with PS and customer partners, developing mutually beneficial solutions to relationship challenges.
- Responsible for developing the capabilities and maturity of the leaders on your team.
- Accountable for ownership of all delivery assets, tools, capabilities, systems, processes and playbooks.
- Collaborating with other functions across the company as a key partner to global Professional Services strategy development and execution.
**Success Measures**
- Identify and manage leading indicators that indicate intentional behaviors that ensure successful execution & acceleration of modernization engagements.
- Decisions driven by well-maintained, robust tracking and reporting of key performance indicators by workload, project and delivery portfolio.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world
MongoDB is an equal opportunities employer.
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