Information Management Assistant

**Duties**:
The Computer Systems Specialist is responsible for the configuration, maintenance and troubleshooting equipment and network infrastructure of the OpenNet (OPN), DIN and Wi-Fi networks according to State Department standards and regulations. The duties include deployment, configuration, maintenance, performance and security monitoring of networked physical and virtual servers, workstations, routers and switches, Active Directory management, as well as the creation and updating of backup and contingency plans. Additionally, s/he supports and maintains all Wi-Fi networks and equipment within the Missions. The incumbent receives direction and reports to the Senior LES IT Operations Supervisor, but is expected to perform his/her duties in an independent, self-directed manner. The incumbent manages OPN, DIN and multiple Wi-Fi networks at the Main Chancery. Chancery IT equipment on these networks include a significant farm of physical and virtual servers, workstations, routers, switches and other network components which provide critical connectivity for over 1,000 accounts.

**Important notes**:
Please make sure you enter ALL your work experience(s) and education and ALL your languages (including your native language). Attached Curriculum files
will not be considered.

TOUTES les langues que vous pratiquez (y compris votre langue maternelle). Les CV standards ne sont pas étudiés.

For positions advertised with an English Language Level of 3 or higher: applicants are required to submit the form in English.

For positions advertised with an English Language Level of 2 or lower: applicants may submit the form in French OR English.

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE: at least three years of IT professional work experience is required.

JOB KNOWLEDGE: The incumbent must be familiar with the configuration and maintenance of Windows server, printers, MFP and desktop technologies, including the use of virtual platforms; Cisco switches and routers; enterprise firewalls; high volume storage devices such as Netapp appliances; and Cloud data backup technologies. The incumbent must possess a well-grounded knowledge of networking (TCP/IP, DNS, DHCP, LAN/WAN technologies, VLAN, VPN, IP4, IP6 addressing and Cloud technology), Active Directory Management, Group Policy, imaging creation and deployment, Windows PowerShell, patch management, and Wi-Fi protocols and technologies.
- Education Requirements:
College (2 years) or Post-Secondary School with diploma is required.
- Evaluations:
LANGUAGE (THESE WILL BE TESTED): English level 3 required (Good Working Knowledge). French level 3 required (Good Working Knowledge).

SKILLS AND ABILITIES: Ability to work independently, prioritize competing concerns, exercise good judgment, and keep his/her supervisors apprised of any issues meriting their attention is required.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in France may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:

- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.