Head of Partnerships

**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product - with both impact and a great user experience. So if you’re looking for an ambitious team that’s revolutionizing a rather old-fashioned industry, get in touch. You can find out more about the
**Qonto Way** here.

Alexandre and Steve launched Qonto in July 2017. Since then, the team has made great strides:

- Becoming market leader for online SME banking in Europe with 250,000 SME clients
- Getting recognized as one of the Top 10 startups to work for (LinkedIn | Glassdoor)
- Opening offices in Paris, Berlin, Milan, and Barcelona
- 700+ happy Qontoers building a finance solution businesses love to use.

**Our values**:
**Ambition** | We tackle big challenges. No matter what

**Teamwork** | We create momentum by working together, at the same speed

**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day

**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other

The Qonto Partnerships Team is in charge of building and maintaining a partner ecosystem aiming at improving our customer acquisition, experience and usage (driving retention & ARPU); as a Head of Partnerships your mission is to I) manage & develop your team in order to II) deliver performance and progress on the team’s North Star objectives & KPIs (customer acquisition, retention and ARPU) with III) clear planning, OKR & tools.

You will report to Ludivine, our VP France, and manage a team of circa 15 people growing to by EoY with 3 Direct Reports: Accountant Program Team Lead, Trade Marketing Team Lead & Business Developer.

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**As a Head of Partnerships at Qonto, you will**:

- **Own the France Partnership strategy**: you will be an active part of our France management team, helping us shape our business locally, planning strategically to reach our targets, anticipating new opportunities, and target market penetration by segment.
- **Develop a strong Partnership team**:

- You will make sure the team has the **right people at the right time in the right place**;
- You will ensure the teams are in the best possible conditions to succeed through **coaching, close monitoring & continuous feedback;**:

- You’ll make sure that the entire team has harmonized management practices and **strong working methods (customer-centric, data-driven, and result-oriented),** and you will develop a strong **performance mindset** across your different teams;
- You’ll ensure the **right tools, processes & operations are in place at all times**: you will ensure the teams have the right tools to succeed, and you’ll regularly create, optimize or even build new processes to reflect new challenges, scopes, or deal with new situations.
- **Growth Qonto business**:

- You’ll proactively **identify opportunities & propose new initiatives** that fit Qonto and (potential) partners‘ customers & products. You will own the local partnership's roadmap;
- You will use your **sharp negotiation skills** to get the best deals and beat the competition. You’ll own the **full Go-To-Market** of the partnerships & initiatives managed by your team incl. storytelling, customer & partner offer, business model & business case, customer journey, tracking, marketing & communication plans, cost & impact (ROI);
- You’ll help us build a **best-in-class accountant program** by developing and scaling our partnerships with accounting firms in France and by supporting our accountants’ partners in their use of Qonto and their digital transition;
- Make **data-driven recommendations and decisions**: you’ll share best practices & get inspiration from other countries / other companies, you will ensure **accurate forecasting & reporting work, and provide recommendations to fine-tune KPIs, targets & results.**

**What you can expect**
- Interact with the most beautiful **Startups and Key tech players;**:

- Working on keys topics for the future **of Qonto;**:

- **Hyper-growth** mode;
- **Casual & hands-on** culture;
- **International** environment.

**About your future manager**

You will report to Ludivine, Country Director (VP) for France.
- **Her path**: Ludivine started her career in Management Consulting (Roland Berger), and evolved as VP (Business Development) at Deezer (US & UK). Her last experience was as General Manager at JUUL Labs (UK & France). Ludivine spent 7 years living and working abroad mainly in London a San Francisco.
- **What she can bring to you**: Ludivine is customer-centric, data-driven, and result-oriented. Qonto is her third experience growing & managing large teams in tech scale-ups.

**About You**
- **Leadership skills**: you have demonstrated your ability to manage & develop people;
- **Customer-centric**: you will un