Inside Sales

il y a 5 jours

BoisColombes, France Wolters Kluwer Temps plein

About Wolters Kluwer / Legal Software

As a global provider of expert information, software and services, Wolters Kluwer makes professionals work better and solve complex problems with confidence in an ever-changing world. Every day, our customers face decisive moments that impact the lives of millions of people and shape tomorrow’s society.

The Legal Software business unit, part of Legal & Regulatory division, commits to ‘deliver deep impact when it matters most’ by supplying lawyers and legal professionals across Europe with innovative workflow solutions. Today, more than 150,000 legal professionals use our software daily to improve their efficiency and performance, reduce risk, and make critical decisions.

We work side-by-side with our customers to continuously improve our software solutions, as a trusted partner. Through this focus on innovation and customer success, we have become a leading legal tech provider in Europe in just a few years.

With a highly diverse team of more than 350 employees across Europe, we strive to create an inclusive culture where our talented employees are our greatest strength. We like inspiring each other, encouraging each other, and working closely together across borders, and have a true entrepreneurial spirit.

We believe that with the right people, processes, and technology you can create a path to excellence and turn the ordinary into the extraordinary.

About the Role:
As an Inside Sales Representative, you will engage more deeply in sales activities, leveraging an understanding of the company's offerings to identify and qualify leads more effectively. You will assist in more detailed customer interactions and support the overall sales strategy by managing records and documenting sales activities.

**Responsibilities**:

- Handle more complex inbound and outbound sales calls.
- Process and confirm orders, ensuring customer satisfaction.
- Maintain and update records prospect with a higher degree of accuracy.
- Qualify and prioritize sales leads based on potential value.
- Record detailed sales prospecting activities.
- Create and send more complex sales quotes and proposals.
- Address intermediate prospect inquiries about products and services.
- Assist in coordinating logistics for large orders.
- Support team in managing larger sales projects.
- Provide feedback to sales management on prospect trends.

**Skills**:

- Advanced Customer Service Orientation: Deeper understanding of customer needs.
- Strong hunting skills : Focus in generate new logos
- Effective Sales Techniques: Enhanced sales tactics and strategies.
- Advanced Communication Skills: More nuanced and effective communication.
- Proficient CRM Software Use: Greater comfort with CRM tools.
- Enhanced Organization: More effective task and time management.
- Meticulous Attention to Detail: Higher accuracy in records and order processing.
- Data Analysis: Basic ability to interpret sales data.
- Detailed Product Knowledge: In-depth understanding of products/services.

Location: Paris area (Bois-Colombes), hybrid
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

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