Account Manager France
il y a 1 semaine
**Are you the eager commercial star to boost our sales?**
Join our team as Account Manager France and you’ll step into our exciting world of poultry processing systems and solutions. Never a dull moment You’ll be Marel’s closest contact to our customers; you get to interact with them one-on-one, in person, at exhibitions, demos or other occasions. This allows you to analyze their needs and offer them the best possible solutions. That’s because you understand all relevant details of the customers process and of Marel’s top-notch solutions.
Marel’s and our commitment to sustainability and inclusion make for a pleasant environment that stimulates you to develop yourself. Are you prepared to take a deep dive into our poultry processing universe and acquire the knowledge and abilities you need to hit your sales targets? Then look no further - this job will fulfill your expectations and goals.
**Who we are**
Marel is the leading global provider of advanced processing systems and services to the poultry, meat and fish industries. In partnership with the most forward-thinking food processors in the world, Marel is transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Our team comprises more than 7,500 employees worldwide, offices and subsidiaries in 32 countries across six continents, and a network of more than 100 agents and distributors.
**Main Tasks**
- Be the customer advocate and trusted advisor for the customer in their focus market
- Optimize customer relationships by building trust through frequent customer visits and communications
- Meet the agreed financial targets effectively and efficiently through proactive sales of stand-alone machines
- Analyze customer performance and needs, identify opportunities and translate this into proposals for solutions to the customer
- Work closely together with the sales front office in the region and sales back office to manage the business with the customer and drive customer satisfaction
- Facilitates good relationships with industries and product experts and drives cross border synergies
- Draw up the tactical and operational plans for the customer
- Support development of regional operational plan
- Analyze customer data, technical market data and competitor data and translate this information into valuable feedback for the service organization and other relevant functions within Marel
- Manage and maintain pipeline of opportunities, their status, and follow up activities, as it relates to customers
- Maintain strong customer focus to ensure outstanding customer experience, thus securing the organization’s goals for growth, sales, and profit and efficient service delivery and utilization
- Monitor customer satisfaction and execute relevant actions and communications
- Effectively monitor any escalation process for customers
- Travel frequently within the region, and internationally as and when required.
**Skills and Abilities**
- Proven sales and negotiation skills
- Excellent communication skills
- A naturally outgoing individual with a profound ability to interact with customers and teams alike.
- A sound knowledge of systematic maintenance principles and how they are translated into value adding service solutions
- Ability to build lasting relationships with the clients.
- Understanding of customer experience scores, and be able to translate that into feedback to the organization and react accordingly
- A customer and service minded self-starting individual, who can manage time effectively and achieve agreed goals.
- Analytic, organized, goal oriented and result driven
**Education, Knowledge and Experience**
- Bachelor or Master’s degree in Engineering and/or Business Administration or similar preferred
- Recognized sales and/or account management training
- Sales of services or capital goods, with minimum experience in this or similar position (2 years). Preferably experience from the industry
- Excellent skills in written and verbal English
- Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage
**We offer**
Working at Marel means working at a multinational with many chances to develop yourself, take responsibility, and show initiative. We offer an exciting job with a representative base salary, attractive secondary benefits in an international atmosphere that supports the company’s vision, and exhibit Marel’s core values of Unity, Innovation, and Excellence:
We are United in our success; professional, but informal cooperation and teamwork across borders and disciplines to achieve the optimal result for the company as a whole. Innovation is at the heart of what we do; we constantly ask you to challenge the status quo and help us to optimizing processes, systems and tools. Excellence is what sets us apart; as an individual, you can really have an impact and contribute to the success of the company.
**Interested?**
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