Senior Account Manager

Join us at Entrust At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Are you ready to help lead the future of digital identity? We’re looking for a strategic and results-driven Senior Account Manager to join our team, focusing on revenue growth within our existing client base across Europe. This role is a key part of our expanding Identity portfolio, which now includes the industry-leading, AI-powered technology from our recent acquisition of Onfido. At Entrust, we're building the most comprehensive portfolio of identity-centric security solutions on the market. Our technology uses AI and biometrics to verify real identities, enabling businesses to securely onboard customers and operate with confidence. By assessing government-issued IDs and facial biometrics, we provide companies with the tools they need to prevent fraud while ensuring their users can access services quickly and safely. You will play a pivotal role in driving expansion and building strong relationships with high-value clients, primarily in regulated sectors like banking and fintech. What You'll Do- Drive Revenue: Develop and execute strategic account plans to grow revenue within a portfolio of high-value clients across Europe, identifying upsell and cross-sell opportunities.- Build Relationships: Act as a trusted advisor to senior stakeholders, maintaining strong, long-lasting partnerships.- Lead with Expertise: Collaborate with internal teams—including Customer Success, Product, and Legal—to deliver tailored solutions that meet complex business and regulatory needs.- Ensure Success: Lead contract renewals and ensure high client retention through proactive engagement and consistent value delivery.- Track Performance: Monitor account performance, forecast growth, and report on key strategic initiatives. What We're Looking For- Proven experience in account management or enterprise sales, ideally within the identity security, SaaS, or financial technology sectors.- A strong understanding of regulatory frameworks such as GDPR, AML, and KYC and their impact on client operations.- Demonstrated success in driving revenue growth and managing complex, multi-country accounts.- Excellent communication, negotiation, and stakeholder management skills.- Fluency in both French and English is required; additional European languages like Italian are a plus.- Familiarity with the MEDDPICC methodology is highly valued.- Willingness to travel to meet customers. Bonus points if you have: - Experience in enterprise expansion within highly regulated or compliance-heavy industries (e.g., Fintech, Banking, Crypto).- Prior experience in Identity Verification (IDV) or fraud prevention. What We Offer- Competitive compensation with performance-based incentives.- Comprehensive benefits package including private medical insurance, a life enrichment allowance (up to €90/month for things like gym memberships or massages), and two paid volunteering days per year.- Generous leave: 25 days of annual leave plus a day off for your birthday.- Career development: Access to dedicated learning opportunities, including LinkedIn Learning, and a chance to work with cutting-edge technologies and leading financial institutions.- Collaborative culture: Our "Better Together" motto is at the heart of everything we do, with regular team socials and company-wide events.- Flexible work setup: We offer up to €300 for your home workstation equipment. If you’re ready to take on a new challenge and help build the future of digital identity, we want to hear from you. LI-JB2 ENT123 At Entrust, we don’t just offer jobs - we offer career journeys. Here is what you can expect when you join our team: - Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.- Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.- Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow. We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the