IT Support Manager

il y a 2 jours

Lyon, France Syensqo Temps plein

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. Here at Syensqo, we're one strong team Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress.

Within the Connected Research and Build the Future platform, scope service delivery services and value creation, the Laboratory Equipments Support team deliver support services and solutions for Research Innovation centers and laboratories.

**We are looking for**:
**We count on you for**:

- Leadership and Team Management:

- lead, motivate, and manage the Laboratory Equipment Support Team.
- ensure the team is skilled, efficient, and effective in supporting the R&I laboratories.
- promote company culture and values into the team.
- Laboratory IT services Maintenance and Support: oversee the operations, deployments, and support of laboratory computers to ensure optimal performance and mínimal incidents.
- Cybersecurity and Compliance: ensure all activities comply with relevant cybersecurity rules, compliance regulations as per company policies.
- Budget Management: ensure a good follow-up of maintenance costs and procurement processes.
- Continuous Improvement: drive continuous improvement initiatives to enhance the efficiency and effectiveness of laboratory equipment support. Stay abreast of the latest technologies and best practices in laboratory equipment maintenance and support.
- Stakeholder Collaborations: work closely with R&I teams to understand their concerns and priorities. Ensure high levels of satisfaction among other IT stakeholders.

**You will bring**:

- Bachelor’s degree in Engineering, Science, or a related field.
- Minimum of 5 years of experience in a laboratory setting, with an experience in a leadership or management role.
- Strong technical knowledge of laboratory equipment, including maintenance and support procedures.
- Excellent leadership and team management skills.
- Strong problem-solving abilities and attention to detail.
- Excellent communication and interpersonal skills.
- Strong analytical skills with an ability to creatively solve complex problems.
- Commitment to user satisfaction and continuous improvement of IT services.
- Ability to motivate people and lead in a remote context.
- Self-motivated, with positive mindset.
- Ability to manage multiple tasks effectively.
- Open-mindedness and curiosity.

**You will get**:

- Competitive salary and benefits package
- 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
- Training platform for all employees
- Free language courses (24 languages available)
- Free well-being sessions (physical and psychological)

**Additional information**:

- Smart working flexibility

About us

LI-FM1
LI-Remote

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