Emplois actuels liés à Community Lead, Paris - Paris - WeWork

  • Community Specialist Paris

    il y a 3 jours

    Paris, France On AG Temps plein

    **In short**: We are looking for a Community Specialist to join our Key City Marketing Team in Paris. Your mission is to drive the local market initiatives - creating meaningful relationships and partnerships that position On at the heart of the running community. You will be responsible for all local community initiatives and partnership activation -...

  • Community Relationship Leader

    il y a 1 semaine

    Paris, France Western Union Temps plein

    **Community Relationship Leader (Diaspora), Paris, France** Are you looking for a leadership role where you can combine excellent communication skills with relationship management, building links with diverse community groups, marketing, and innovative business development? Do you want a leadership role where you can work closely with business leaders and...

  • Community Lead, Paris

    il y a 2 semaines

    Paris, France WeWork Temps plein

    **About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...

  • Office & Community Manager Paris

    il y a 2 semaines

    Paris, France Formitable Temps plein

    France, Île-de-France, Paris DESCRIPTION As our Office & Community Manager, you ensure smooth day-to-day office operations and foster a vibrant community culture in our Paris office location. Your focus is on creating an inspiring workplace and enhancing employee satisfaction through efficient resource management and creative engagement initiatives. **Your...

  • Global Community Engagement Expert

    il y a 7 jours

    Paris, France LumApps Temps plein

    **LumApps **is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees. LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by...

  • Community Engagement Manager

    il y a 1 semaine

    Paris, France HNC Enterprises, Inc. Temps plein

    **Community Engagement Manager** **Make a Difference in Your Community with Dîner en Noir Worldwide!** Dîner en Noir (DEN) is a global social enterprise and member-benefit professional networking organization dedicated to empowering Afro/Caribbean-French entrepreneurship, economic growth, and community excellence. Through exclusive events, curated...

  • Content & Community Manager en Alternance - Paris

    il y a 2 semaines

    Paris - bis rue de la Fontaine au Roi, France Digital Campus Temps plein

    Contrat d'alternance basé à Paris et au sein de l'école Digital Campus Paris.Découvrez notre offre d'alternance proposée exclusivement par Digital Campus Paris, conçue pour les futurs professionnels community managers.Lieu du poste : ParisLieu de l'école : ParisType de contrat : AlternanceSecteur d'activité : Content et community managementNotre...

  • Community Engagement Manager

    il y a 1 semaine

    Paris, France HNC Enterprises, Inc. Temps plein

    **Community Engagement Manager - Paris, France** **Make a Difference in Your Community with Dîner en Noir Worldwide!** Dîner en Noir (DEN) is a global social enterprise and member-benefit professional networking organization dedicated to empowering Black entrepreneurship, economic growth, and community excellence. We unite visionary leaders,...

  • Apprenti(E) Community Manager Sur Paris

    il y a 1 semaine

    Paris, France Maison & Services Temps plein

    **Critères de l'offre**: - Community manager (H/F) - Paris (75) - Alternance / Apprentissage - Temps Plein - Expérience requise : 1-2 ans - Niveau d'études : Bac+2 - Déplacements occasionnels exigés **L'entreprise **:Maison & Services**: Maison et Services est spécialisée dans l'entretien du domicile depuis plus de 20 ans. Fort de son savoir-faire,...

  • Offre D’alternance

    il y a 3 jours

    Paris 16e, France Ness Hagadol Temps plein

    **Offre d’alternance - Community Manager Restaurant à Paris** Nous recherchons un(e) **Community Manager en alternance** pour rejoindre notre équipe et accompagner le lancement et le développement de notre restaurant shawarma à Paris. Tes missions: - Créer et publier du contenu attractif (vidéos, photos, stories, reels) pour **Instagram, TikTok,...

Community Lead, Paris

il y a 2 semaines

Paris, France WeWork Temps plein

**About Us**:
At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.

**About the Opportunity**:
Our Community team is an integral part of our business with the mission to enable our members to create their life’s work.

As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.

**In this role, you’ll**:
**Membership Engagement & Retention**:

- Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response.
- Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.
- Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind.
- Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.

**Move-In & Move Out**:

- Conduct pre-move-in meetings with all new accounts to ensure a successful move in.
- Complete the New Member Orientation process for all new accounts within the building.
- Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.
- Conduct move out interviews to understand the departing members’ overall experience.

**Sales Support**:

- Conduct building tours set up by the Sales team for VIPs or prospective members as needed.
- Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.).
- Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc).

**Events**:

- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.
- Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building.
- Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).

**Building Operations and Management**:

- Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
- Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.
- Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
- Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.

**Safety and Security**:

- Review and understand the role in the building management & WeWork provided Emergency Action Plans.
- Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.

**About You**:
We’d love to hear from you if you meet the qualifications below:

- Bachelor’s Degree or equivalent experience.
- 2+ years of experience in hospitality.
- Proficient local language and understanding of local culture required.
- Excellent interpersonal and networking skills.
- Strong verbal and written communication skills.
- Strong organization skills with the ability to multitask projects from start to finish.
- You are attentive to detail and manage tasks efficiently and effectively.
- You enjoy and thrive at continually growing relationships.

**Life at WeWork**: