Customer Service Representative
il y a 19 heures
_**This job is based in Lisbon, Portugal - relocation support offered**_
**Location**:Lisbon, Portugal
**Role**:French speaking Digital Solutions Specialist
**Salary**:basic gross p/m Euro 890 (paid 14 x per year) + Euro 90 gross p/m fixed language bonus and 7.23 net Euro per working day food voucher and 20 Euro transport allowance
**Working hrs**:40 hrs p/week rotational between Monday to Friday between 6am-10pm
**Relocation package**:flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary)
**The Company**
Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit French speaking Digital Solution Specialists.
**The Role**
Your daily tasks could involve:
- Resolve user issues by providing clear guidance and effective solutions.
- Assist users in understanding and utilizing platform features to maximize the potential of their websites.
- Collaborate with product and development teams to address and resolve advanced technical challenges.
- Maintain current knowledge of platform updates and new features to ensure accurate and relevant support.
- Gather and communicate user feedback to contribute to enhancing the overall user experience.
**Requirements**:
- Fluent French and English
- Previous Customer Support experience desired
- Excellent communication skills
- Ability to multi-task and attention to details
**Salary and benefits**
Competitive monthly gross salary ofbasic gross p/m Euro 890 plus gros fixed language bonus of 90 euro p/m plus net per working day 7.23 Euro food voucher. Transport allowance of 20 EUR p/m is given. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. An excellent relo package is provided: flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary)
**About Talingual**
INDNI
Pay: 1,000.00€ - 1,100.00€ per month
Application Question(s):
- Do you want to live and work in Portugal?
**Language**:
- French (required)
- English (required)
Work Location: On the road
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