Global Workplace Engineer

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:
Permanent Regular

Job Description:
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Position Overview:
The Digital Workplace Engineer plays a critical role in driving innovation, operational efficiency, and end-user satisfaction across the organization’s workplace environment. This position requires a leader with the technical expertise, strategic vision, and executional capability to deliver world-class digital workplace solutions. The role is vital in ensuring seamless collaboration, productivity enhancement, and the highest security standards for our multi-regional teams.

Key Responsibilities:
- Implementation & Continuous Improvement: Spearhead the deployment, maintenance, and continuous improvement of workplace software and hardware solutions.- Collaboration Across Teams: Work with global, regional, and local teams to align operational capabilities with overarching corporate strategies.- End-User Resource Optimization: Architect and optimize end-user resources (hardware, software, and access), with a focus on auditing, cost efficiency, and regulatory compliance.- Microsoft Productivity Tools: Oversee the deployment, configuration, and lifecycle management of Microsoft productivity tools, including Office 365 services.- Asset Management & Automation: Drive operational excellence in end-user asset management through automation, rigorous security, and auditing practices.-
- Performance Monitoring & Reporting: Monitor performance metrics, provide actionable insights through advanced reporting, and implement optimization initiatives.- Training Program Development: Develop and execute impactful training programs to empower employees in advanced workplace tool usage.- Emerging Technologies Evaluation: Evaluate emerging technologies and integrate transformative solutions to enhance organizational productivity.- Vendor Relationship Management: Strategically manage vendor relationships, negotiate contracts, and ensure the delivery of premium services.- Documentation & Process Standardization: Standardize and refine documentation of workplace processes at the regional level, contributing to global operational frameworks.- Workplace Strategy Implementation: Guide countries in implementing workplace strategies, co-developing tailored solutions aligned with organizational standards.- ITIL Process Leadership: Champion ITIL processes across service management activities and enforce adherence to key performance indicators (KPIs) to maintain service excellence.

Core Competencies:
- Proven Expertise: Minimum of 5 years in workplace engineering, managing complex, multi-regional environments, with a demonstrated success in delivering impactful solutions.- Technical Mastery: Comprehensive knowledge of Microsoft 365 productivity tools, endpoint management solutions (Intune, Tanium preferred), ITIL v4 frameworks, and scripting for process automation.- Leadership: Exceptional communication and interpersonal skills, with the ability to influence and align diverse teams across geographies.- Strategic Thinking: Strong analytical and decision-making abilities, driving innovation and challenging the status quo to achieve business objectives.- Adaptability: Thrive in dynamic, multicultural environments with a relentless commitment to client satisfaction and operational excellence.- Project Management: Proven ability to manage initiatives from conception to execution, delivering measurable outcomes on time and within budget.

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