On Site Support Engineer

Company Description
**Why are we here?**

You may not know our name but we can guarantee you know our work as all we do has a positive impact on life, health and the environment.

Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate.

As a fast paced growing environment we are looking for natural born leaders that inspire passion in unique individuals and are not afraid to take risks in order to achieve goals. Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success. We encourage independent thinkers who challenge the status quo and never accept the market or the company's usual way of doing things.

**Job Description**:
**As part of the GSC - NSC IT Infrastructure team the main activities for this role are**:

- Provide hands-on IT Support at the in scope location(s) covering IT Infrastructure services, such as: Worplace Services, Networking, Printing, Servers etc.
- Installations and deployments of new laptops, desktops and mobile devices as well as performing hardware installations.
- Providing second line (L2) support and work closely with the ServiceDesk (L1) and other support teams.
- Maintaining proper inventory of assets (hardware and software licenses) and deliver quality documentation, procedures and work instructions.
- Ensuring that the services comply with the set policies and standards and meet the agreed SLA’s.

**Specific Assignments**:

- Support the end user and end device migration activities into the new zones.
- Participate in future planned migrations of IT zones to ITIST covering also the network and printers.

**Qualifications**:
**Requirements**:

- Experience with Desktop deployments and rollouts, upgrading to latest Windows clients, SCCM and Intune.
- Experience in Office 365 environments: OneDrive, Teams etc.
- Solid knowledge of Microsoft end-user environment (Windows 10, MS Office etc.)
- Active Directory / Azure Active Directory.
- Good knowledge of mobile solution and devices (Android, iPhone, etc.)
- Basic knowledge of networking (switches / patches / IP / Subnets)
- Ability to read, understand and create technical documentation of the delivered solutions.

**What we offer**:

- A permanent position
- The opportunity to gain increased areas of responsibility and personal (career) development.
- Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organisation.
- A dynamic working environment with a good team spirit where personal development and growth are encouraged.

Additional Information

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.