Operational Risk Manager, Senior Vice President

The Operational Risk Management teams mission is to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, emerging risks and to drive actions to address the root causes that persistently lead to operational risk losses. - Conducting risk reviews of significant operational events to determine the fact pattern, control gaps and working with relevant businesses and functions implement remediation to avoid a repeat event. Lessons should be shared to mitigate similar risks elsewhere. - developing strong relationships with regional businesses and country leads by providing value added advisory and independent oversight. - analyzing operational risk data (typically losses, metrics or assessment results) to identify areas of excessive risk and also to ensure past mitigation efforts are having the desired effect. - investigating what is causing metrics to deviate from trend and escalating situations that pose excessive risk. - identifying root causes of major internal or external losses and ensuring similar businesses around the world are aware of risks and recommendations. - educating businesses /functions on the ORM framework. **Experience and Skills** - Experience in the financial services industry, with exposure to operational risk and/or internal control concepts - A strong familiarity of financial products and processes across all of Citi’s businesses present in the countries with strong focus on the Markets businesses. - Strong interpersonal skills, including the ability to sway opinion and negotiate successfully at a senior level. - Confident and concise verbal communications skills, including the ability to influence and negotiate with senior members of staff. - Experience of managing multiple tasks, with variable stakeholders and deadlines. - The capacity to organise and prioritize workload within a complex environment with competing and subtle resource demands - Excellent knowledge of banking practices and global functions, as well as solid knowledge of related local legal and regulatory requirements. - Fluent in English; other relevant languages an advantage, but not essential. - Strong analytic skills applicable across all businesses and products with outstanding attention to detail. - Strategic and goal-oriented focus. - Superior ability to simplify and explain complex issues, drive conclusions. Strong in details without getting lost in them or losing focus on big picture. - Unwavering commitment to co-operative and collaborative working. **Qualifications**: **Competencies**: - Confident to interact in an environment with high expectations. - Ability to proactively develop the role beyond the parameters set by direct instruction. - Able to work within tight deadlines and to respond quickly to evolving situations. - Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success. - **Job Family Group**: Risk Management - **Job Family**: Operational Risk - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting