Director - Relationship Manager

Imagine what we can INSPIRE with you

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

Department

The position is part of the Moody’s Analytics Global Sales and Customer Service Group.
We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.

Role/Responsibilities

A position is available to manage customers within the Corporate industry. There is significant opportunity to deliver the full enterprise offering to these customers at far greater scale than at present, to the benefit both of the customers and Moody’s. This person will identify, develop and grasp such opportunity, working with colleagues across the organization and across the industry to do so.
- Drive strategic engagement and commercial relationships in key customers; ensuring Moody’s delivery.
- Deliver an enterprise proposition to customers that addresses their specific and strategic need while establishing C-suite dialogue and relationships.
- Find new opportunities through strategic projects to scale against core customers; lead extension of propositions.
- Build, deliver and track strategic account plan; forecast, report key information and performance indicators.
- As top priority accounts emerge, decide what impact this has on other potential targets and manage accordingly.
- Connect customer into Moody’s: most senior relationship leader and escalation point, who makes connections to address opportunities, resolve issues and lead the engagement.
- Leverage deep insight into the Corporate sector, to uncover opportunity and risk for customers while addressing them.
- Share feedback and market intel with internal segments and CPO management.

**Qualifications**:

- Led strategic accounts across multiple sectors/segments; direct and/or virtual leadership of global teams.
- Global experience in working across multiple markets; led global, virtual teams; ideally speak multiple languages
- Experience in any of these domains: Compliance Solution, Credit Risk Assessment, Procurement Solution, Master Data Management or Data Solutions.
- Track record in multiple business functions, including one or more of: frontline sales, account management, business and sales operations, proposition and product management.
- Entrepreneurial spirit and ideally experience: thrives in ambiguity, adapts to shifting circumstances.
- Led complex, strategic negotiations and delivery on subsequent agreements.
- Networker: connected into relevant industries; abreast of latest trends, strong C-suite engagement skills and track record.
- Excellent communication skills: written and verbal in both an in person and virtual setting.
- Fluency in English and French is essential, other European languages would be advantageous.
- BA/BS required. Advanced degree (MBA, JD/LLB, MA/MS, MEng etc) preferred.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.