Customer Community Manager
il y a 3 jours
**CUSTOMER COMMUNITY MANAGER (M/F)** - Ivalua is a leading provider of cloud-based procurement solutions globally_ **THE OPPORTUNITY** We are looking for a Customer Community Manager passionate about digital engagement opportunities to join our team and own all organic social media activity. Location: Our office in Massy, France **WHAT YOU WILL DO WITH US** - Contribute to developing and protecting Ivalua's corporate brand equity: - Community building and engagement - Issues/crisis monitoring - Key focus areas include: - Growing relevant followers based on corporate persona communities - Boost our engagement metrics and drive conversion - Drive employee advocacy activity (via our social selling club) - Identify and leverage opportunities with third parties and influencers - Support employer branding and recruitment campaigns - Online issues-monitoring and crisis management - The role requires strong writing and communications skills, social media and public relations experience **YOUR PROFILE** If you have the below experience and strengths this role could be for you **Skills and Experience** - Experience building and managing online communities - Fluency in English and French, verbally and in writing (required) - Collaborative personality, comfortable engaging customers of all seniority levels and working with company leadership and different functions - Comfort working in an unstructured environment as this is a new role that will need to be established - Quick learner, able to learn the terms and issues of our Spend Management software industry to understand community conversations and react appropriately - Experience in Spend Management, procurement and/or supply chains preferred **WHAT WE CAN DO FOR YOU** - An innovative and stimulating work environment. - Great training and career development - You will work with a diverse and global team made up of exceptionally passionate, talented and motivated colleagues who are established leaders in their field - Regular social events, team sports or musical activities (under normal conditions) - We pride ourselves in customer experience, Agility, Pragmatism, Positive attitude and enthusiasm, Team play, Continuous learning and Improvement and accountability. **COMPANY OVERVIEW** A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration. All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard. This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices. LI-AY1 LI-HYBRID
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Customer Community Manager
il y a 1 jour
Massy, France Ivalua Temps plein**Customer Community Manager, F/M Massy - France** Ivalua is a leading provider of cloud-based procurement solutions globally. **THE OPPORTUNITY** We are looking for a digital-savvy Community Manager to lead our customer engagement platform (Community) online platform and to build brand awareness and customer loyalty. Working with colleagues from across...
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Customer Data Manager
il y a 1 semaine
Massy, France Ivalua Temps plein**Customer Data Manager** (H/F)** (Massy - France) - Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions._ **COMPANY OVERVIEW** At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of...
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Customer Data Manager
il y a 4 jours
Massy, Île-de-France Ivalua Temps pleinCustomer Data Manager(H/F)(Massy - France)Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.Company OverviewAt Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration....
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Customer Data Manager
il y a 4 jours
Massy, Île-de-France Ivalua Temps pleinCustomer Data Manager (H/F)(Massy - France)Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.COMPANY OVERVIEWAt Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration....
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Customer Project Manager
il y a 1 jour
Massy, France Exotrail Temps plein**Job Description ** We are looking for a **Customer Project Manager** at our **Massy **site, to support our rapid growth. Attached to the **Customer project department**, the Customer Project Manager is responsible for managing propulsion projects, from systems’ specific accommodation fitting the platform, to delivery for external and internal...
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Customer Success Manager
il y a 2 semaines
Massy, France Ivalua Temps plein**CUSTOMER SUCCESS MANAGER (M/F)** - Ivalua is a leading provider of cloud-based procurement solutions globally._ **_ THE OPPORTUNITY_** As a Customer Success Manager, you'll play a critical role in ensuring that our customers are successful and getting value out of the Ivalua platform. You'll manage a portfolio of customers as their solutions are...
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Customer Success Manager
il y a 1 jour
Massy, France NCR Atleos Temps pleinTITRE: Customer Success Manager (CSM) Responsable opérationnel client, Opérations clients LIEU: Massy - France GRADE: 11 SOMMAIRE DU POSTE Les Responsables Opérationnel Clients (Customer Operational Leaders) exigent un haut degré de compétence en gestion des relations, en analyse et en leadership en tant que gestionnaire des services en contact...
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Head of Customer Project Manager
il y a 7 jours
Massy, France Exotrail Temps plein**Job Description ***: The Head of Customer Project Management is responsible for overseeing propulsion delivery projects for both external clients and internal stakeholders. This role combines leadership of the Customer Project Management team with operational oversight of multiple projects, ensuring timely, cost-effective, and high-quality...
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Lead Customer Success Manager
il y a 2 semaines
Massy, France MyUnisoft Temps plein**Vous rêvez d’une entreprise qui laissera votre passion s’exprimer ? JOIN THE TEAM**!** **Qui sommes-nous ?** MyUnisoft éditeur des logiciels à destination des cabinets d’expert comptables et de leurs clients. Nous sommes en passe de devenir un acteur majeur sur le marché car nous proposons des solutions innovantes, et uniques conçues pour les...
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Customer Success Manager Junior
il y a 1 semaine
Massy, France LE CABRH Temps pleinLe CabRH recherche un customer success manager junior H/F pour éditeur de logiciel leader sur son marché basé à Massy. **Description de l'entreprise**: Editeur de logiciel et concepteur de matériels de systèmes d’encaissement (hardware et software) pour le secteur de la restauration. A mi-chemin entre la foodtech et la fintech, l'entreprise...
