Head of Front Office

**Description du poste**:
Amundi Technology is an Amundi entity in charge of the design, development, commercialization and support of technology solutions for the savings and asset management industry. The 1200 professionals, located between Paris and Dublin, are also in charge of Amundi's IT.

Amundi Technology's journey began by crafting solutions for our own success. We designed the ALTO platforms that span a wide spectrum of investment strategies and asset classes. In 2021, Amundi Technology has been created to accelerate the design, development, promotion and commercialization of the ALTO platforms. The ALTO suite is composed of 5 offers: ALTO Investment (portfolio management tool), ALTO Wealth & Distribution (discretionary management and advisory solution), ALTO ESR (Employee Savings and Retirement Solution), ALTO Sustainability, ALTO Asset Servicing.

Project & Professional Services for ALTO Investment team is responsible for the onboarding of client on ALTO products and services. The team is responsible for client’s implementation projects but can also step in during the business development or support phase.

**Role description**
- Build & Manage the team across various countries
- Define clearly the vision and ambition of the team
- Bring market knowledge, perform competitive analysis and define outsourcing possibilities
- Industrialize processes & onboarding methodology
- Manage conflicts
- Empower team and enhance productivityBuild trust and credibility

**Key Responsibilities**
- Accountable for Portfolio Management, Dealing and Reporting streams
- Motivate the team and ensuring continuous improvement within the team
- Set directions for the team and coordinate resources
- Manage capacity planning, budgeting, resource allocation and staffing across geographical zone
- Manage new recruitments
- Manage escalations related to the stream for all clients
- Define and constantly improve the vision and strategy for the team
- Foster creativity
- Manage resources (annual appraisal, mobility)
- Provide and prepare communications on team achievements and KPI’s
- Collaborate with Product and R&D to deliver clients gaps
- Represent Amundi Technology on steering committee for clients
- Define requirements to enhance the onboarding process with third parties platforms (EMS, direct counterparties, etc.) / in collaboration with the partnership team
- Support presales teams on exploratory project phases
- Poste avec management
OuiCadre / Non Cadre
CadreNiveau d'étude minimum
Bac + 5 / M2 et plusFormation / Spécialisation
University / Business School / Engineering School
Experience in project managementNiveau d'expérience minimum
6 - 10 ansCompétences recherchées
- Ability to analyze data and make data-driven decisions
- Excellent communication, presentation and writing skills
- Highly organized, ability to manage several priorities and excellent attention to detail
- Client-oriented
- Reliable
- Langues
Fluent in English- **Entreprise Amundi**:
Premier gérant d'actifs européen parmi les 10 premiers acteurs mondiaux [1], Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d'épargne et d'investissement en gestion active et passive, en actifs traditionnels ou réels. Ses six plateformes de gestion internationales [2], sa capacité de recherche financière et extra-financière, ainsi que son engagement de longue date dans l'investissement responsable en font un acteur de référence dans le paysage de la gestion d'actifs. Les clients d'Amundi bénéficient de l'expertise et des conseils de 5 300 professionnels dans 35 pays. Filiale du groupe Crédit Agricole, Amundi est cotée en Bourse et gère aujourd'hui plus de 2 000 milliards d'euros d'encours [3]. Amundi, un partenaire de confiance qui agit chaque jour dans l'intérêt de ses clients et de la société. [1] Source : IPE « Top 500 Asset Managers » publié en juin 2022 sur la base des encours sous gestion au 31/12/2021 [2] Boston, Dublin, Londres, Milan, Paris et Tokyo [3] Données Amundi y compris Lyxor au 31/03/2022. En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.