Account Representative

C.H. Robinson is seeking an Account Representative to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience at our Lyon’s office.

As an Account Representative, you’ll manage a group of small
- to mid-size accounts to build strong, long-term relationships with account leadership. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

- Maintaining and growing the existing customer portfolio
- Consistently executing daily business (receiving orders, data entry, informing customer about shipment status etc.)
- Establishing relationships with day-to-day contacts
- Selling and negotiating at a transactional level
- Identifying new opportunities with current customers outside the existing scope
- Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization
- Gathering, analyzing, and preparing relevant information for business reviews and being an active participant
- Following up the status of your customers' transport operations

QUALIFICATIONS:

- Bachelor’s degree preferred
- 2 years of experience in a account management or commercial role preferably within the logistics
- Excellent English and French verbal & written communication skills
- Additional European languages are an asset (German or Spanish
- Strong presentation skills
- Ability to build strong customer relationships
- Ability to work in a team environment, while also delivering independent results
- Strong ability to persuade, motivate, and influence others

WHAT DO WE OFFER:

- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms like Percipio and GoFluent
- Modern office location with convenient access o Fun activities and various events to foster team spirit
- Participation in global projects and innovative initiatives
- Competitive salary and performance-based bonuses
- Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
- Comprehensive benefits: meal voucher, life insurance and healthcare plan

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.